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Create Your Branded Community - Develop Lasting Connections

Foster deep connections online and on mobile with our brand community platform. Leverage powerful analytics and customizable gamification to create a vibrant ecosystem that nurtures brand advocates and fuels business growth.

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Proud to Deliver 40%+ Engagement Boost and Double-Digit ROI for 300+ Top Brands

Brand community analytics covering 360 degree insights, member profiling, campaign tracking and recommended actions
Key Features
  • Alumni engagement metrics
  • Content performance analysis
  • Member behavior tracking
  • Custom report generation
  • Predictive analytics
  • Sentiment analysis
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Visual depiction of configurable gamification mechanics, achievement levels, competitive rankings, goal tracking, viral invites, and appealing prizes
Key Features
  • AI-driven member segmentation
  • Customizable reward programs
  • Dynamic point system
  • Personalized content recommendations
  • Targeted campaign creation
  • Automated loyalty tiers
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Illustration of social sharing tools including one-click posting, customizable messages, referral tracking, hashtag campaigns, user-generated content, and cross-platform analytics
Key Features
  • Customizable challenges and quests
  • Achievement badges and trophies
  • Interactive leaderboards
  • Content creation contests
  • Peer recognition system
  • Progress tracking and milestones
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Illustration of AI-powered features like behavioral segmentation, dynamic rewards, predictive recommendations, automated campaigns, adaptive journeys, and real-time optimization
Key Features
  • Multi-channel notification system
  • Private messaging and group chats
  • Automated content moderation
  • Custom moderation rules
  • User-reporting tools
  • Moderator dashboard & workflows
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Diagram illustrating integrations between brand community platform and CRM, social media, e-commerce, analytics, email marketing, and custom systems
Key Features
  • API and webhook support
  • Single Sign-On
  • Custom profile fields
  • White-labeling and branding
  • Flexible layout & design
  • Third-party app integrations
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Our Practice Leaders

We offer a unique delivery ownership model through our integrated online community software and service support that guarantees ROI. We align our pricing with your success, tying it to revenue milestones set in coordination with our practice leadership team. Meet our practice leaders who specialize in the Brand Community Program.

Rohit Singh

Head of Community Strategy

Rohit Singh is a seasoned professional with over 15 years of experience in developing and executing community strategies for leading organizations. Based in Vancouver, Canada, he has a proven track record of fostering vibrant online and offline communities. His deep understanding of community dynamics and engagement techniques makes him an invaluable asset for the Community Platform.

Brent Jackson

Client Relations Director

Brent Jackson brings more than 20 years of experience in client relations and business development. Based in Charleston, South Carolina, he has worked closely with decision-makers across various industries to foster long-term partnerships. His ability to understand client needs and translate them into actionable strategies is critical for the success and growth of the Community Platform.

SJ Kim

Communications Director

With over a decade of experience in communications and marketing, SJ Kim is a dynamic professional specializing in crafting compelling narratives and communication strategies that resonate with diverse audiences. Based in Houston, Texas, SJ's expertise is vital for effectively promoting the Community Platform and ensuring clear, engaging messaging across all channels.

Justin Capozzo

User Experience Lead

With a rich background in hospitality and customer experience from his tenure at organizations like Marriott, Justin Capozzo specializes in creating exceptional user experiences. Based in Tampa Bay, Florida, Justin's insights into user engagement and satisfaction are essential for designing a Community Platform that truly resonates with its users.

Client Testimonial

"NextBee has been tremendous in putting in place all the variables for us to be successful!”

Mary Veloske Vice President

Highlighted Use Cases

Tailor the Program to Your Custom Needs to Get Best Results

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Trend Forecasting

Predict upcoming community trends to stay ahead of member interests and needs.

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Content Calendar

Optimize posting schedules based on peak engagement times and member activity patterns.

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Influencer Identification

Discover potential brand ambassadors by analyzing engagement and contribution metrics.

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Niche Communities

Foster sub-groups within your main community based on shared interests or demographics.

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Seasonal Campaigns

Launch timely, relevant promotions aligned with member segments' seasonal preferences or behaviors.

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Mentorship Program

Match experienced members with newcomers based on profile data and engagement history.

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Product Ideation

Gamify the process of submitting and voting on new product ideas or features.

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Customer Stories

Encourage members to share success stories through themed storytelling challenges with rewards.

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Community Challenges

Organize team-based competitions to solve real-world problems related to your brand or industry.

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Onboarding Journey:

Guide new members through a multi-step, cross-channel introduction to community features and benefits.

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Automated Support

Implement a chatbot to handle common queries and guide members to relevant resources.

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Live Q&A Sessions

Host regular, moderated live chat sessions with experts or brand representatives on trending topics.

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Event Synchronization

Integrate with calendar apps to promote and manage community events and member RSVPs.

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Knowledge Base

Connect your existing help center or wiki to provide seamless access to resources within the community.

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Reward Redemption

Link with e-commerce or point-of-sale systems for smooth loyalty point redemption experiences.

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Resource Allocation

Guide community management resource distribution based on high-impact areas and activities.

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Feedback Loop

Create data-driven product development cycles using community insights and discussions.

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Churn Prediction

Identify at-risk members and implement targeted retention strategies to reduce churn.

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Milestone Celebrations

Automatically recognize and reward members' personal or professional achievements within the community.

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Personalized Learning

Curate educational content and resources tailored to individual member's skill levels and goals.

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Career Pathing

Offer personalized career development resources based on members' professional goals and experiences.

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Skill Progression

Create a gamified learning path for members to develop expertise in your product or industry.

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Virtual Events

Boost participation in online conferences or webinars with achievement-based attendance tracking.

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Referral Challenges

Gamify member referrals with tiered rewards to accelerate community growth organically.

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Content Curation

Empower moderators to highlight and distribute valuable member-generated content across channels.

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Feedback Campaigns

Launch targeted surveys or polls across multiple touchpoints to gather specific community insights.

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Crisis Management

Implement rapid response protocols for addressing sensitive issues or community crises.

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Social Amplification

Enable one-click sharing of community content to members' connected social media accounts.

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Support Escalation

Integrate with your ticketing system to smoothly transition complex issues from community to support.

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API Marketplace

Create a hub for third-party developers to build and share community-enhancing integrations.

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Frequently Asked Questions

Our platform provides deep insights into member behaviors, preferences, and interactions through advanced analytics and AI-driven segmentation. This allows you to create targeted campaigns, personalize experiences, and forge stronger connections with your community.

Absolutely! Our platform offers highly configurable gamification mechanics, allowing you to tailor the look and feel to align with your brand identity. From custom badges and achievements to branded leaderboards, you can create a cohesive and immersive experience for your members.

The social sharing feature enables your members to easily share content and experiences from your community to their social networks. This amplifies your brand's reach, attracts new members, and drives organic growth. Plus, with built-in referral tracking, you can measure the impact of member-driven advocacy.

With our smart configuration engine, you can create highly personalized experiences based on member behaviors and preferences. From tailored content recommendations and dynamic rewards to adaptive journey paths, you can keep your members engaged and motivated throughout their community lifecycle.

Our platform seamlessly integrates with a wide range of systems, including CRMs, social platforms, e-commerce stores, and more. This allows you to sync member data, automate workflows, and gain a holistic view of your community's impact across all touchpoints.

We provide dedicated support throughout the implementation process, from initial onboarding to ongoing optimization. Your success manager will work closely with your team to understand your unique needs, configure the platform to align with your goals, and provide training and best practices to ensure a smooth launch.

We take data privacy and security very seriously. Our platform is built on a robust, enterprise-grade infrastructure with advanced security measures such as encryption, access controls, and regular audits. We are committed to maintaining the highest standards of data protection and compliance with industry regulations.

Our customers typically see a significant return on investment, with increased engagement, loyalty, and advocacy. On average, our platform delivers a 40%+ boost in engagement and double-digit ROI. By leveraging the power of analytics, gamification, and personalization, you can drive measurable business outcomes and create lasting value for your brand.

Our platform provides a comprehensive set of moderation tools to help you maintain a safe and positive community environment. From automated content filtering and flagging to customizable moderation workflows and user reporting, you can efficiently manage your community and ensure adherence to your guidelines and standards.

Our platform offers a robust analytics suite that provides actionable insights into all aspects of your community's health and performance. From member engagement and sentiment analysis to campaign performance and ROI tracking, you can access real-time data and generate custom reports to inform your strategies and demonstrate impact to stakeholders.

Our platform is designed to scale with your community's growth, with a flexible and modular architecture that can accommodate increasing member numbers and evolving needs. Whether you're just starting out or managing a large, global community, our platform provides the tools and infrastructure to support your growth at every stage.

Our platform stands out through its unique combination of AI-powered personalization, configurable gamification, and seamless integrations. By leveraging advanced analytics and machine learning, we enable you to create highly engaging and rewarding experiences that drive real business results. Plus, with our proven track record of delivering measurable ROI for 300+ top brands, you can trust in our expertise and partnership.