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Amplify Customer Voices, Accelerate Growth

Empower advocates and streamline customer references. Our AI-driven customer advocacy software boosts engagement and provides real-time insights, turning satisfied customers into your most powerful growth engine.

Connect with us today to see live programs!

Proud to Deliver 40%+ Engagement Boost and Double-Digit ROI for 300+ Top Brands

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Key Features
  • Real-time performance dashboards
  • Custom KPI tracking
  • Advocate engagement scoring
  • ROI calculation tools
  • Predictive analytics for advocacy trends
  • Automated report generation
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Key Features
  • Customizable reward programs
  • Social media integration for easy sharing
  • Automated reward fulfillment
  • Tiered incentive structures
  • Recognition badges and certificates
  • Advocacy activity tracking
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Key Features
  • Interactive challenges and quests
  • Customizable leaderboards
  • Achievement unlocks and milestones
  • Progress tracking and visualization
  • Team-based competitions
  • Personalized gamification journeys
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Key Features
  • Automated customer reference management
  • Customizable testimonial templates
  • AI-powered content suggestion tool
  • Reference library with advanced search
  • Approval and compliance tracking
  • Multi-format reference creation (text, video, audio)
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Key Features
  • CRM integration
  • Marketing automation platform connectors
  • Support ticket system synchronization
  • API for custom integrations
  • Data sync across platforms
  • Single sign-on
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Our Practice Leaders

We offer a unique delivery ownership model through our integrated software and service support that guarantees ROI. We align our pricing with your success, tying it to revenue milestones set in coordination with our practice leadership team. Meet our practice leaders who specialize in the Customer Advocacy Program.

Rohit Singh

Head of Customer Advocacy Strategy

Rohit Singh, based in Vancouver, Canada, brings over 15 years of experience in developing and leading customer advocacy initiatives. His expertise in transforming satisfied clients into passionate brand advocates makes him an invaluable asset for the Customer Advocacy program.

Brent Jackson

Client Relations Director

Brent Jackson brings more than 20 years of experience in client relations and business development. Based in West Columbia, he has a proven track record of building and maintaining strong relationships with key clients. As the Client Relations Director, his ability to understand customer needs and align them with business objectives is essential for the success of the Customer Advocacy program.

SJ Kim

Customer Communications Manager

With over a decade of experience in communications and customer engagement, SJ Kim from Dallas specializes in crafting compelling narratives that resonate with customers. As the Customer Advocacy Communications Manager, his skills are crucial for effectively promoting the Customer Advocacy program and ensuring clear, impactful communication with all stakeholders.

Justin Capozzo

Program Operations Manager

With a solid background in operations and customer experience from his tenure at organizations like Marriott, Justin Capozzo specializes in enhancing operational efficiency and customer satisfaction. Based in Apollo Beach, Florida, his insights as the Program Operations Manager are vital for managing and optimizing the Customer Advocacy program.

Client Testimonial

"NextBee has been tremendous in putting in place all the variables for us to be successful!”

Mary Veloske Vice President

Highlighted Use Cases

Tailor the Program to Your Custom Needs to Get Best Results

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Advocate Identification

Pinpoint top performers for case studies based on engagement and impact scores.

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Program Optimization

Refine advocacy initiatives using data-driven insights on participant behavior patterns.

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Performance Forecasting

Predict future program outcomes to guide strategic planning and resource allocation.

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Referral Campaign

Launch tiered reward system for customer referrals to drive new business.

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Social Ambassadors

Create program for advocates to share branded content on social platforms.

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Top Contributor Recognition

Showcase highly engaged advocates at annual events to foster community.

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Feature Explore

Gamify product discovery to increase feature adoption and user engagement.

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Feedback Quest

Organize community-wide challenge to gather valuable product improvement insights.

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Expertise Levels

Implement tiered system to recognize and reward growing advocate knowledge.

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Post-Implementation Testimonials

Automate reference requests after successful product implementation for fresh feedback.

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Industry Success Stories

Build searchable database of vertical-specific case studies for targeted marketing.

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Prospect-Specific References

Generate tailored case studies matching prospect needs to accelerate sales cycles.

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Milestone-Triggered Advocacy

Automatically initiate advocacy requests based on key CRM events.

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Targeted Campaigns

Sync data with marketing platforms for personalized outreach strategies through advocacy apps.

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Support-Driven Engagement

Integrate customer support feedback to identify and nurture potential advocates.

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Budget Justification

Demonstrate program value with concrete ROI data for stakeholder buy-in.

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Segment Strategies

Develop targeted approaches for different customer groups based on analytical insights.

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Product Feedback Loop

Implement a system for collecting and prioritizing customer suggestions for product improvements.

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Activity-Based Rewards

Implement points system for various advocacy actions to encourage participation.

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VIP Program

Develop exclusive benefits for most valuable advocates to deepen relationships.

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Event Advocacy

Engage advocates to promote and participate in company events and webinars.

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Seasonal Campaigns

Launch themed challenges with unique rewards to maintain year-round engagement.

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Mentor Match

Develop gamified program pairing experienced advocates with newcomers for community growth.

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Content Co-Creation

Collaborate with top advocates to produce authentic, customer-driven marketing materials.

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Review Campaign

Streamline collection of customer reviews for third-party sites to boost credibility.

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Video Spotlight Series

Produce ongoing customer video testimonials highlighting diverse success stories.

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Customer Advisory Board

Establish and manage a select group of influential advocates for strategic input.

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Unified Customer View

Create comprehensive customer profiles combining data from all integrated platforms.

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Streamlined Onboarding

Simplify advocate enrollment by leveraging existing customer data across systems.

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Advocate-Led Support

Empower experienced customers to assist others, reducing support load and fostering community.

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Frequently Asked Questions

Our solution starts by understanding your unique business needs and goals. We then work with you to design an advocacy program that drives the outcomes that matter most to your organization, such as increased brand awareness, lead generation, or customer retention.

Sustaining advocate engagement is key to program success. Our platform employs gamification techniques, such as challenges, points, and rewards, to incentivize desired actions. We also provide personalized recommendations and content to keep the experience fresh and relevant for each participant.

We believe in the power of connected data. Our solution integrates with common marketing tools, such as your CRM, social media management platform, and analytics suite. This allows you to efficiently manage advocate relationships, track cross-channel activity, and measure program impact.

Our team is committed to your success. In addition to the self-service resources available within the platform, your dedicated customer success manager will offer strategic advice, share best practices, and help you optimize your program based on performance data. We're here to support you every step of the way.

Protecting advocate data is a top priority. Our platform employs industry-standard security measures, such as encryption and access controls, to safeguard personal information. We also provide tools to help you stay compliant with relevant regulations, such as GDPR and CCPA.

Our analytics dashboard gives you real-time visibility into key program metrics, such as engagement rates, social reach, and revenue impact. You can also generate custom reports to share with stakeholders across your organization. Advanced capabilities, like predictive modeling, help you proactively optimize your program.

We make rewarding advocates easy. Our platform integrates with your existing fulfillment systems to automate reward delivery. Whether it's gift cards, discounts, or branded swag, advocates receive their incentives quickly and seamlessly. We also provide tools to help you manage tax compliance and reporting.

We provide a range of resources to help you and your advocates get started with the platform. This includes on-demand training videos, step-by-step guides, and live webinars. Your success manager will also work with you to develop a custom onboarding plan based on your team's needs and expertise.

Our flexible platform is designed to grow with you. As your business needs evolve, you can easily add new features, integrations, and reward options. We'll work with you to identify expansion opportunities, such as engaging new advocate segments or launching additional advocacy campaigns.

Our AI-powered platform is uniquely designed to drive meaningful, measurable results. By combining advanced gamification, personalization, and analytics capabilities, we help you build authentic relationships with your advocates and maximize program ROI. Our exceptional customer support and strategic services are also key differentiators.