Turn passive followers into an active, revenue-generating workforce. Our AI-powered branded community platform gamifies participation, recognizes top contributors, and scales community-led ROI without the distractions of public social media.
Our experts focus on your business goals: reducing support tickets, increasing customer lifetime value (CLV), and identifying brand advocates. Retain our expert advisory team to handle strategy objectively. We ensure your community health improves even before you fully adopt the software.
Automate existing systems to achieve immediate results with minimal friction. Deploy embedded widgets into your existing site to instantly add "Huddles" or discussion feeds. Get dedicated support for manual moderation during your pilot phase to ensure brand safety while AI agents learn your specific tone.
Manage the entire member lifecycle from onboarding to veteran brand advocate. AI-powered personalization nudges members to participate daily using personalized rewards and content suggestions. Automated points and loyalty tiers motivate members to engage via a branded community app.
Define exactly what "Community" means for your brand with custom-built features and onsite support. Our AI agents use structured planning and refinement tasks that your business can audit and refine. Gain full control of the code and data architecture, ensuring it aligns with proprietary security requirements and industry-specific compliance.
Designed to drive engagement & brand loyalty
Reduce your support team's workload by letting experienced members help others in organized discussion forums that turn common questions into a searchable resource.
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Gather valuable ideas for new features by letting your members submit suggestions and vote on their favorites, giving you a clear product development roadmap.
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Turn your best customers into vocal advocates by providing easy tools to share content and refer friends in exchange for points and special perks.
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Help your members find each other and grow professionally through private groups and directories designed around shared interests, job roles, or local chapters.
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Keep members engaged for longer by offering structured learning paths and certifications that help them get the most out of your products and services.
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Organize and promote webinars or in-person workshops with built-in RSVP tracking and automatic replay libraries for members who missed the live session.
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Smart automation that personalizes member experience
Our AI understands what a member is asking and automatically sends the question to the right person or provides an instant, accurate answer.
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Smart systems analyze what members like and automatically send personalized invitations or content suggestions to keep them active and coming back for more.
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Automation identifies and fixes mismatched member information across your different systems, ensuring your records stay accurate and useful without manual data entry.
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The system tracks the overall "mood" of conversations to alert managers of new trends or potential issues before they become problems for the brand.
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AI takes long, complex discussions and turns them into short, easy-to-read summaries or FAQs that help other members catch up on the highlights quickly.
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Smart matching logic looks at member profiles to suggest high-value introductions, helping people network and find mentors within your community automatically.
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Tailored solutions that solve your unique challenges
Improve patient satisfaction by providing private, secure spaces for health-related discussions that meet all privacy standards while helping members feel less alone.
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Low product usage. Help SaaS customers master advanced features through dedicated spaces where they can learn best practices from other expert users.
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Boost university engagement by creating a professional hub where alumni can offer career advice and mentorship to students, strengthening the school's network.
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Give association members a single place to find official compliance documents, training credits, and peer-reviewed industry standards.
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Develop professional trust by providing a private, secure area where investors can access official updates and communicate directly with firm leadership.
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Keep retail customers coming back by offering early access to new products and community-only rewards that build long-term loyalty.
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Works seamlessly with your existing platforms
Send data about how active a customer is in the community to Salesforce so your sales team knows exactly when to reach out.
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Use common community solutions to update your help desk records, allowing your support team to close tickets faster using real member advice.
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Connect with your marketing tools to send automated emails when a member hits a milestone or stops logging in, keeping your brand top-of-mind.
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Link your store to the community so members can unlock special discounts based on their participation, driving more sales and higher engagement.
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Bring important community feedback directly into your team's chat tools, ensuring your staff sees what customers are saying without switching platforms.
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Take the product trends you see in the community and push that data to your planning software to help predict future inventory needs.
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Get your community members started immediately with a guided introduction that helps them set up their profile, find relevant groups, and unlock the first set of community perks.
Show only what matters to your members with a personalized home feed that suggests discussions, expert articles, and niche subgroups based on their specific interests.
Show your members you value for their participation by offering points, badges, and status upgrades that unlock exclusive brand experiences and early access to new products.
Reduce manual work by using automated workflows to welcome new members, manage access levels, securely deactivate accounts that have become inactive, or reactivate them with personalized rewards and perks.
Monitor the health of your online community through a centralized dashboard that shows active user trends, popular topics, and the direct impact on your business goals – all in real-time.
Use our platform’s built-in analytics to find your most active members and turn them into official mentors or moderators who help grow the community organically.
