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Rohit Singh is a seasoned professional with over 15 years of experience in customer analytics and insights. Based in Vancouver, Canada, he specializes in understanding customer behavior throughout the lifecycle. His expertise in data analysis and customer segmentation makes him an invaluable asset for the Customer Lifecycle Management program.

Brent Jackson brings more than 20 years of experience in client relations and customer success management. Based in Charleston, South Carolina, Brent has worked closely with clients to understand their needs and develop strategies that improve customer satisfaction throughout the lifecycle. His ability to build strong client relationships is critical for the success of the Customer Lifecycle Management program.

With over a decade of experience in lifecycle marketing and customer engagement strategies, SJ Kim is a dynamic professional based in Houston, Texas. SJ excels in crafting personalized communication plans that enhance customer retention and loyalty. His skills are vital for effectively promoting the Customer Lifecycle Management program and ensuring consistent messaging across all touchpoints.

With a rich background in technology integration and operational excellence from his tenure at organizations like Marriott, Justin Cappozzo specializes in implementing systems that support customer lifecycle initiatives. Based in Tampa Bay, Florida, Justin's insights into technology solutions are essential for the seamless execution of the Customer Lifecycle Management program.