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Automotive Dealership Loyalty Software

Boost your car
dealership revenue by

Request a demo to improve service retention & maintenance!

Proud to Deliver 40%+ Boost in Sales for Top Brands - From Amazon to Wyndham – Now Built for Dealerships

Key Features
  • Point Rules
  • Cashback Tiers
  • Referral Bonuses
  • Purchase Tracking
  • Service Rewards
  • Birthday Offers
Solution Tailored to Your Needs

Create flexible, tier-based point logic tied to purchases, services, or referrals. Customize earning conditions per department or vehicle type to reward behaviors that directly influence profitability and long-term loyalty.

Set cashback levels based on customer loyalty tiers. Higher-tier members earn more back on every transaction — to motivate frequent visits and upsell opportunities, while reinforcing the value of staying loyal to your dealership.

Reward customers for referring friends or family. Automate tracking from referral to conversion and incentivize both parties, turning your best customers into a scalable marketing channel with built-in loyalty perks.

Automatically capture service and vehicle purchases via DMS sync. Ensure customers receive the correct rewards across all touchpoints, including prepaid maintenance plans and special promotions, tracked from purchase to redemption.

Give fixed-ops departments a performance boost by offering points or perks for specific services—oil changes, inspections, and tire rotations — encouraging timely maintenance and increasing revenue from underutilized bays.

Send automated birthday perks like bonus points, free car washes, or surprise gifts. Adds a personalized touch, reinforces emotional loyalty, and provides a reason to schedule a service visit.
Key Features
  • Digital Wallet
  • Loyalty Dashboard
  • In-App Booking
  • Real-Time Sync
  • Custom Branding
  • Push Notifications
Solution Tailored to Your Needs

Enable customers to store, manage, and redeem loyalty points, rewards, and coupons digitally. Integrates with mobile wallets for frictionless redemption, bridging the gap between service, sales, and marketing engagement.

Show live points, tier progress, available perks, and service eligibility—all in one place. Now includes upgrade alerts based on vehicle equity, encouraging trade-in conversations at key loyalty milestones.

Allow customers to schedule services directly from the app. Integrated appointment tools reduce phone traffic, improve retention, and align loyalty rewards with booked visits to boost program value.

Ensure that loyalty activity, point changes, and redemptions reflect instantly across systems. Works with your DMS and CRM, eliminating delays and preventing data mismatches or reward discrepancies.

Build customer loyalty and trust by customizing the auto dealership loyalty app with your dealership’s logo, brand colors, and messaging tone. Reinforces your identity across every digital interaction with customers.

Send real-time alerts for expiring points, tier upgrades, new service offers, or referral rewards. Boosts customer responsiveness and ensures maximum visibility for your time-sensitive campaigns.
Key Features
  • Triggered Emails
  • SMS Campaigns
  • Reminder Automation
  • Offer Scheduling
  • Milestone Messaging
  • Segmented Blasts
Solution Tailored to Your Needs

Automatically send messages based on customer actions—missed appointments, reward milestones, or vehicle service needs. Maintain timely and relevant communication to increase open rates and drive more service lane visits.

Launch concise, high-conversion SMS messages for flash offers or reminders. Perfect for short windows of opportunity, such as expiring points, same-day deals, or reactivating lapsed customers with immediate incentives.

Send pre-scheduled reminders for service due dates, maintenance plans, or loyalty point expiry. Prevent drop-offs and maintain consistent revenue flow from repeat appointments and renewals.

Plan promotional campaigns in advance with set start/end dates. Promote seasonal offers, tire events, trade-in weekends, or bundled services—all synced with loyalty logic for personalized rewards.

Celebrate loyalty anniversaries, visit counts, or tier upgrades with automated appreciation messages and bonus incentives. Strengthens long-term connection while encouraging future engagement and referrals.

Group users by car model, visit history, or loyalty tier to send hyper-targeted communications. Improves campaign efficiency, enhances personalization, and maximizes ROI on every outreach.
Key Features
  • Unique QR
  • Scan Rewards
  • Check-In Validation
  • Visit Tracking
  • Paperless Enrollment
  • Mobile Scanning
Solution Tailored to Your Needs

Assign each customer a unique QR code linked to their loyalty profile. Enables secure identification, fast check-ins, and instant rewards with minimal staff intervention.

Offer immediate gratification by awarding points when customers scan their code at the counter. Encourages habitual behavior and builds anticipation around in-store visits.

Verify the legitimacy of every check-in with date/time stamps and geo-validation, eliminating fraud and ensuring loyalty data is based on real service interactions.

Every scan logs visit frequency and department interaction. Identify your most loyal customers and analyze patterns to shape retention strategy and service outreach.

New customers can scan and sign up in seconds via kiosks, service tablets, or QR flyers. No paperwork, no waiting—just fast, integrated loyalty enrollment.

Equip advisors with mobile scanning tools to process check-ins on the spot. Improves service lane efficiency and ensures no visit goes unrewarded.
Key Features
  • Tier Levels
  • Badge Unlocks
  • Progress Bars
  • Status Milestones
  • Anniversary Rewards
  • Leaderboard Rankings
Solution Tailored to Your Needs

Encourage spend-based progression with bronze, silver, gold, or platinum tiers. Customers unlock increasing rewards, exclusive access, and higher cashback the more they engage with your services.

Award digital badges for visit streaks, referrals, and milestones. Customers collect and display achievements, adding game-like excitement to every loyalty interaction.

Show customers exactly how close they are to unlocking their next reward or tier. Creates visual urgency and sustained engagement as users aim for the next level.

Recognize loyalty anniversaries, service milestones, or lifetime spend achievements with one-time perks or status upgrades. Adds meaning and recognition to every phase of the customer journey.

Celebrate customer milestones like signup dates or first visits with surprise perks. Reinforces long-term connection and increases chances of reactivation during passive phases.

Let customers see where they stand among loyalty members. Creates friendly competition and social proof—especially effective during promotional periods or community-based dealer events.
Key Features
  • ROI Reports
  • Visit Frequency
  • Revenue Attribution
  • Redemption Rates
  • Member Segments
  • Campaign Metrics
Solution Tailored to Your Needs

Get real-time insight into program profitability. See how loyalty initiatives impact revenue, average ticket size, and repeat visits—proving value to stakeholders and justifying future investments.

Track individual and aggregate customer visit patterns. Identify drop-offs, loyal segments, and high-potential audiences to prioritize re-engagement or reward strategies.

Tie loyalty engagement directly to service revenue, vehicle sales, and even equity-based upgrades. Track every dollar influenced by reward interactions.

Measure how often customers redeem points or perks. Use this data to optimize reward structures and identify what motivates your audience most.

Segment your user base by loyalty tier, vehicle age, region, or spend behavior. Build dynamic segments for hyper-personalized offers and reporting.

Monitor performance across email, SMS, app, and in-store campaigns. View open rates, conversions, redemptions, and visit impact for every promotion launched.

Our Practice Leaders

We offer a unique delivery ownership model through our integrated software and service support that guarantees ROI. We align our pricing with your success, tying it to revenue milestones set in coordination with our practice leadership Team. Meet our practice leaders who specialize in Loyalty Programs.

Rohit Singh

Head of Strategic Partnerships

Rohit Singh is a seasoned professional with over 15 years of experience in building strategic partnerships across industries. Based in Vancouver, Canada, Rohit has a proven track record of facilitating collaborations between industry leaders to drive program success.

Brent Jackson

Client Relations Director

Brent Jackson brings more than 20 years of award-winning experience in client relations and business development. Based in West Columbia, South Carolina, Brent has worked closely with decision-makers across various industries to foster long-term partnerships.

SJ Kim

Communications Director

With over 10 years of experience in communications and marketing, SJ Kim is a dynamic professional based in Dallas, Texas. SJ specializes in crafting compelling narratives and communication strategies that resonate with diverse audiences.

Justin Cappozzo

Customer Experience Lead

With a rich background in hospitality and customer experience from his tenure at organizations like Marriott, Justin Cappozzo specializes in creating exceptional customer experiences and operational excellence. Based in Apollo Beach, Florida, Justin's insights into customer engagement are essential for designing programs that truly resonate with customers.

Client Testimonial

"NextBee has been tremendous in putting in place all the variables for us to be successful!”

Mary Veloske Vice President

Highlighted Use Cases

Tailor the Program to Your Custom Needs to Get Best Results

Service department syncing icon
Service Department Syncing

Sync customer data seamlessly with your service department systems for quick program registration.

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Vehicle sales connectivity icon
Vehicle Sales Connectivity

Integrate loyalty features into your vehicle sales platform to incentivize repeat car purchases.

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Parts inventory integration icon
Parts Inventory Integration

Leverage parts inventory data for enhanced customer engagement through targeted promotional loyalty campaigns.

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Multi-Franchise Commerce icon
Multi-Franchise Commerce

Connect loyalty data across different automotive franchises including your website and physical locations.

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Multi-Location Dealership Groups icon
Multi-Location Dealership Groups

Connect loyalty data across different dealership locations including your website and physical locations.

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Manufacturer Customization icon
Manufacturer Customization

Design specialized loyalty mechanics for complex manufacturer relationships with custom rules and hierarchies.

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Service Appointment Challenges icon
Service Appointment Challenges

Motivate customers to meet specific service appointment thresholds by creating time-bound maintenance challenges.

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Maintenance Streaks icon
Maintenance Streaks

Create daily or weekly maintenance challenges that encourage consistent interaction with your dealership.

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Customer Referral Contests icon
Customer Referral Contests

Drive new customer acquisition by gamifying the referral process with competitive leaderboards and rewards.

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Showroom Enrollment icon
Showroom Enrollment

Convert walk-in customers to loyalty members instantly by placing QR codes at checkout.

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Service Authentication icon
Service Authentication

Build trust and reward genuine service purchases by embedding QR codes that verify authenticity.

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Maintenance Rewards icon
Maintenance Rewards

Recognize customer attendance at service events or workshops by offering exclusive points via QR code.

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Service Spend Tiers icon
Service Spend Tiers

Reward your highest spending service customers with exclusive benefits that recognize their value.

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Maintenance Levels icon
Maintenance Levels

Create progressive status levels based on both service frequency and vehicle purchases to maximize engagement.

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VIP Customer Specialists icon
VIP Customer Specialists

Design specialized point multipliers and rewards for customers who frequently purchase within categories.

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Service Discounts icon
Service Discounts

Deliver personalized service offers directly to customers' mobile devices with seamless coupon wallet integration.

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Maintenance Offers icon
Maintenance Offers

Create targeted maintenance promotions that automatically appear when relevant, with easy checkout redemption.

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Seasonal Promotions icon
Seasonal Promotions

Trigger push notifications to drive returns and service adoption with location-based promotional campaigns.

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Service Program ROI icon
Service Program ROI

Track customer engagement, identify your most valuable service segments, and measure loyalty program ROI.

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Customer Optimization icon
Customer Optimization

Leverage visualization tools, customizable reports, and predictive modeling to optimize your dealership loyalty program.

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Churn Prevention icon
Churn Prevention

Our intuitive dashboard tracks customer engagement and identifies your most valuable service customer segments.

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Multi-Location Commerce icon
Multi-Location Commerce

Implement loyalty mechanics within your dealership group using our flexible API integration solutions.

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Manufacturer Customization icon
Manufacturer Customization

Design specialized loyalty mechanics that work with manufacturer incentives and OEM rebate programs.

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Service Scheduling Integration icon
Service Scheduling Integration

Design specialized loyalty mechanics for customers who frequently purchase parts within specific categories.

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Service Bay Management icon
Service Bay Management

Build sophisticated loyalty experiences across service and sales departments using our developer friendly APIs.

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Parts Counter Integration icon
Parts Counter Integration

Support complex automotive use cases like service based rewards and tiered vehicle pricing incentives.

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DMS Platform Connectivity icon
DMS Platform Connectivity

Seamlessly integrate with dealership management systems without platform limitations using our RESTful API framework.

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Parts Purchase Rewards icon
Parts Purchase Rewards

Launch AI-powered multi-tiered dealership loyalty programs with custom point values and milestones.

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Service Frequency Bonuses icon
Service Frequency Bonuses

Create compelling reward structures with our flexible incentive engine for repeat service customers.

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Vehicle Purchase Incentives icon
Vehicle Purchase Incentives

Encourage greater spending and engagement among customers with exclusive benefits that drive dealership loyalty.

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Parts Counter Coupons icon
Parts Counter Coupons

Deliver personalized offers directly to customers' mobile devices with our seamless mobile wallet integration.

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Oil Change Reminders icon
Oil Change Reminders

Create targeted promotions that automatically appear when relevant, with easy redemption at service checkout.

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Vehicle Service Notifications icon
Vehicle Service Notifications

Trigger push notifications to drive returns and offer adoption with expiry reminders and location.

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Parts Purchase Challenges icon
Parts Purchase Challenges

Motivate customers to reach specific spending thresholds on parts purchases with time-limited challenges.

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Service Milestone Rewards icon
Service Milestone Rewards

Create progressive status levels based on both service visits and vehicle purchases to maximize engagement.

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Seasonal Service Competitions icon
Seasonal Service Competitions

Reward multidimensional service engagement to drive dealership loyalty and accelerate supplier customer service achievements.

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Parts Counter Scanning icon
Parts Counter Scanning

Enable instant point collection, reward redemption, and program enrollment through simple QR code scans.

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Vehicle Inspection Points icon
Vehicle Inspection Points

Track project completions and material purchases to boost contractor loyalty using our QR technology.

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Dealership Event Check-in icon
Dealership Event Check-in

Enable instant point collection, reward redemption and program enrollment through simple QR code scans.

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Service Revenue Analytics icon
Service Revenue Analytics

Measure ROI across all loyalty initiatives using visualization tools and customizable reports for optimization.

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Customer Lifetime Value icon
Customer Lifetime Value

Track customer engagement, identify valuable segments, and measure ROI across all dealership loyalty initiatives.

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Behavioral Segmentation icon
Behavioral Segmentation

Leverage predictive modeling to optimize your program for maximum impact across all customer touchpoints.

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Frequently Asked Questions

Our comprehensive car dealer loyalty program drives retention through a multi-faceted approach to customer engagement. We combine personalized rewards based on individual customer preferences with interactive gamification elements that make the experience engaging and memorable. Through automated communication channels, we keep customers informed about their rewards and progress, while our community features help create emotional connections with your brand. Our smart segmentation ensures customers receive the right offers at the right time, all seamlessly delivered across mobile, web, and in-store experiences.

Our clients consistently see remarkable improvements across their key performance metrics. On average, businesses experience a 40% increase in customer engagement, accompanied by a 25-35% boost in repeat purchase frequency. Average order values typically rise by 20%, while customer lifetime value shows a 30% improvement. Customer churn rates generally decrease by 15-20%, and most clients achieve double-digit ROI within the first year. Every business is unique, and we'll work closely with you to set realistic goals based on your specific industry and customer base.

Our platform is designed to work seamlessly with your existing business systems. We support integration with all major Point of Sale (POS) systems, e-commerce platforms like Shopify, WooCommerce, and Magento, as well as popular CRM systems such as Salesforce and HubSpot. The platform also connects smoothly with your marketing automation tools, payment processors, mobile apps, websites, and social media platforms. Our team provides comprehensive API documentation, pre-built connectors, and dedicated technical support to ensure a smooth integration process with your existing infrastructure.

We believe in providing comprehensive support throughout your entire journey with us. From day one, you'll work with a dedicated implementation manager who guides you through the setup process. Our team offers custom program design consultation, technical integration assistance, and thorough staff training. We provide marketing launch support to help you hit the ground running, backed by 24/7 customer service. Regular program optimization reviews and ongoing strategic guidance ensure your program continues to evolve and improve over time. Our success is measured by your success, and we're committed to being there every step of the way.

We maintain the highest standards of data security and privacy in the industry. Our platform is SOC 2 Type II certified and fully compliant with GDPR and CCPA regulations. We conduct regular security audits and penetration testing to ensure your data remains protected. All data transmission and storage is encrypted using industry-leading protocols, and our role-based access controls ensure data is only accessible to authorized personnel. Our privacy-by-design architecture includes regular backup and disaster recovery procedures, along with transparent data collection and usage policies.

Our platform is built from the ground up with scalability in mind. The cloud-based infrastructure automatically adjusts to your growing needs, while our flexible pricing models ensure you only pay for what you use. As your business expands, you can easily activate additional features, add new locations or brands, and incorporate new channels and touchpoints. The platform is designed to handle millions of members and transactions, and we regularly release updates and new features to support your evolving needs.

Our sophisticated analytics suite provides deep insights into your program's performance through real-time dashboards and comprehensive reporting tools. You can track customer engagement, behavior patterns, and the direct revenue impact of your loyalty initiatives. The platform monitors member acquisition and retention rates, analyzes reward redemption patterns, and measures campaign performance across all channels. Our custom report builder lets you focus on the metrics that matter most to your business, while our predictive analytics help you anticipate future trends and opportunities.

Our solution distinguishes itself through its comprehensive, all-in-one approach that combines sophisticated rewards management, engaging gamification, and powerful analytics in a single platform. The highly customizable program structure allows you to create unique experiences that align perfectly with your brand. Our AI-powered personalization engine delivers relevant offers to each customer, while our omnichannel capability ensures a consistent experience across all touchpoints. Backed by our dedicated success management team and regular platform innovations, we offer a performance-based pricing model that aligns our success with yours.

The timeline to results varies by industry and implementation scope, but our clients typically begin seeing measurable improvements quickly. Initial member enrollment and engagement typically begin showing positive trends within the first 30 days. Significant engagement metrics improvements are usually visible within 60-90 days, and most programs achieve ROI positive status within 6-9 months. Substantial retention improvements are typically evident within the first year. We'll work with you to establish realistic timelines and milestones based on your specific goals and market conditions.

Our platform is designed to support global businesses with comprehensive international capabilities. We currently support over 40 languages and can handle multiple currencies simultaneously. The system includes region-specific reward options and localized communication templates to ensure relevance in each market. Our platform manages different time zones effortlessly and includes country-specific compliance features to meet local regulations. Whether you're operating in one country or expanding globally, our platform adapts to meet your needs while maintaining consistent reporting and management capabilities across all regions.