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Fan Engagement Software

Build year-round
fan relationships by

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Gamification
Rewards
Messaging
Referrals
Social
Integration
Revenue

Trusted by Leading Brands

Proud to Deliver 40%+ Boost in Fan Interactions and Double-Digit ROI for 300+ Top Brands
Amazon
AMN Healthcare
Constant Contact
Netflix
NCR
Berkley
Hiscox
Direct Energy
Just Energy
NRG
Jackson Hewitt
RE/MAX
Canalta Hotels
Wyndham Hotels
Supreme Golf
HASA
Aruba
Dr. Hauschka
Pure Life
frank body
UMass
American Eagle
LexisNexis
American Eagle

Gamification
Rewards
Messaging
Referrals
Social
Integration
Revenue
Launch Interactive Digital Fan Challenges
Key Features
  • Streak Tracking
  • Experience Meters
  • Digital Collectibles
  • Skill Trivia
  • Social Leaderboards
  • Achievement Badges
Solution Tailored to Your Needs

Reward your fans for daily interactions to build long-term habits using our integrated fan activation engine.

Watch your fans level up as we track their platform participation through our custom experience meters.

Offer your supporters unique digital assets that we help you distribute to drive deeper brand loyalty.

Challenge your audience with sports trivia that we deliver to test their knowledge and boost engagement.

Encourage friendly competition among your fans as we rank their activity on our public social leaderboards.

Celebrate fan milestones by awarding digital badges that we help you create for every significant accomplishment.
See 25+ Use Cases

Reward Loyal Fans Automatically
Key Features
  • Branded Merch
  • Experiential Marketplace
  • Rewards
  • Auto Fulfillment
  • Surprise Triggers
  • Referral Loops
Solution Tailored to Your Needs

Incentivize your audience by offering official team merchandise that we integrate into your sports fan loyalty store.

Give your fans access to exclusive real-world experiences through our easy-to-manage digital rewards marketplace.

Let your fans earn points for every action they take across our sports team loyalty tracking platform.

Save your team time by using our automated fulfillment system to deliver fan rewards instantly.

Delights your fans with unexpected rewards that we trigger based on their specific in-app behavior.

Expand your fan base as we help you turn existing supporters into advocates through referral loops.
See 25+ Use Cases

Personalize Every Individual Fan Journey
Key Features
  • Journey Builder
  • Automated Triggers
  • Mobile Inbox
  • Dynamic Creative
  • Segment Personalization
  • A/B Testing
Solution Tailored to Your Needs

Design your ideal fan experience using our journey builder to automate every step of their interaction.

Send your fans timely messages that we trigger automatically based on their real-time actions and behaviors.

Keep your fans informed by delivering personalized updates directly to their dedicated in-app mobile message inbox.

Tailor your visuals for every supporter using our dynamic creative tools to enhance your messaging impact.

Group your fans into specific segments so we can help you deliver highly relevant marketing content.

Optimize your communication strategy as we help you test different message versions for your fan base.
See 25+ Use Cases

Enhance the Live Gameday Experience
Key Features
  • Push Notifications
  • Phone Wallet
  • Digital Hunts
  • Fan Checkins
  • Social Sharing
  • Referral Rewards
Solution Tailored to Your Needs

Reach your fans instantly during the game with push notifications that we send to their devices.

Simplify the gameday experience by letting your fans store their digital tickets in our wallet integration.

Engage your fans at the venue using digital scavenger hunts that we power through our platform.

Track your fans’ physical presence at the stadium using our location-based digital check-in features.

Boost your reach as we help your fans share their live gameday moments on social media.

Incentivize your fans to invite their friends to games through our integrated referral reward tracking system.
See 25+ Use Cases

Grow Fan Generated Social Content
Key Features
  • Photo Sharing
  • Social Walls
  • Usage Rights
  • Exclusive Content
  • Fan Chats
  • Live Voting
Solution Tailored to Your Needs

Collect authentic content from your fans as we help them upload and share their favorite photos.

Display your fans' social media posts on our live walls to enhance the community atmosphere online.

Manage your fan content legally using our tools to secure rights for your official marketing campaigns.

Provide your loyal fans with behind-the-scenes access that we deliver through our secure digital portal.

Build a vibrant community by letting your fans connect through our moderated real-time chat features.

Involve your fans in team decisions with live polls that we run during your events.
See 25+ Use Cases

Centralize Your Fan Data Profiles
Key Features
  • Identity Resolution
  • Data Capture
  • Churn Scoring
  • Segment Analysis
  • Consent Management
  • API Warehouse
Solution Tailored to Your Needs

Create a single view of your fans as we merge data from multiple different digital touchpoints.

Gather valuable fan insights using our seamless data capture tools integrated across your entire digital ecosystem.

Identify your fans at risk of leaving using our predictive scoring to help you improve retention.

Understand your fan demographics through our detailed segment analysis tools to improve your targeting efforts.

Protect your fan data and stay compliant using our built-in tools for managing user privacy preferences.

Connect all your favorite sports tech tools to our platform through our robust, central API warehouse.
See 25+ Use Cases

Monitor Real Time Engagement Analytics
Key Features
  • Sponsor Views
  • Growth Value
  • Sales Tracking
  • Activity Maps
  • Fan Mood
  • Weekly Reports
Solution Tailored to Your Needs

Increase your revenue by showing your sponsors exactly how many fans view their digital brand placements.

Measure the financial impact of your fan base using our tools to track total growth value.

Link your fan engagement directly to ticket and merch sales through our integrated tracking systems.

Visualize where your fans engage most using our activity maps to optimize your physical venue layouts.

Monitor your fans' sentiment in real-time as we analyze their interactions across all social platforms.

Stay informed on your progress with automated weekly reports that we deliver to your leadership team.
See 25+ Use Cases

Our Practice Leaders

We offer a unique delivery ownership model through our integrated software and service support that guarantees ROI. We align our pricing with your success, tying it to revenue milestones set in coordination with our practice leadership team. Meet our practice leaders who specialize in the Fan Engagement Program.

Rohit Singh

Director of Engagement Strategy

Rohit Singh, based in Vancouver, Canada, is a seasoned professional with over 15 years' experience in strategic partnerships in the fan engagement sector. He has a proven record of fostering collaborations between entertainment brands and their audiences to drive engagement and loyalty. His market understanding and network make him invaluable for expanding the Fan Engagement Program.

Brent Jackson

Fan Relations Director

Brent Jackson brings more than 20 years of experience in client relations and business development. Based in Charleston, South Carolina, Brent has worked closely with decision-makers across various entertainment and sports industries to foster long-term partnerships. His ability to understand client needs and translate them into actionable strategies is critical for the success of the Fan Engagement Program.

SJ Kim

Fan Communications Manager

With over 10 years of experience in communications and marketing, SJ Kim is a dynamic professional based in Houston, Texas. SJ specializes in crafting compelling narratives and communication strategies that resonate with fan communities. His expertise is vital for effectively promoting the Fan Engagement Program and ensuring clear, impactful messaging across all channels.

Justin Cappozzo

Program Operations Manager

With a rich background in hospitality and customer experience from his tenure at organizations like Marriott, Justin Cappozzo specializes in creating exceptional fan experiences and operational excellence. Based in Apollo Beach, Florida, Justin's insights into customer engagement and loyalty are essential for designing and implementing a Fan Engagement Program that truly resonates with fans.

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Client Testimonial

"NextBee has been tremendous in putting in place all the variables for us to be successful!”

Mary Veloske Vice President

Highlighted Use Cases

Tailor the Program to Your Custom Needs to Get Best Results

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Optimize content strategy

Analyze engagement data to create and schedule high-performing content across channels.

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Personalize fan outreach

Tailor communications based on individual fan preferences and interaction history.

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Improve sponsor ROI

Provide detailed metrics to sponsors, demonstrating the value of partnerships.

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Boost off-season engagement

Create compelling challenges and games to maintain fan interest year-round.

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Enhance live events

Integrate real-time, in-stadium games to amplify the gameday experience.

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Drive merchandise sales

Offer exclusive items as rewards for completing gamified challenges.

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Grow social following

Incentivize fans to share content and follow team accounts.

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Increase brand advocacy

Reward fans for creating and sharing positive team-related content.

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Boost ticket sales

Offer loyal fans early access or discounts to upcoming games.

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Increase email opens

Optimize subject lines and send times based on individual preferences.

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Boost app engagement

Send personalized push notifications about relevant team updates and offers.

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Personalize game day

Deliver tailored content and offers to fans attending live events.

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Streamline ticket upgrades

Offer personalized seat upgrades based on past purchases and preferences.

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Personalize merchandise

Suggest relevant items based on fan's purchase history and engagement.

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Automate loyalty rewards

Instantly credit points for purchases and engagement across all platforms.

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Identify superfan segments

Recognize and categorize highly engaged fans for targeted loyalty programs.

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Tailor merchandise offerings

Use purchase data to stock and promote items fans want most.

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Forecast attendance

Predict game attendance trends to optimize stadium operations and marketing efforts.

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Increase app retention

Implement daily challenges to encourage regular app opens and engagement.

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Educate about team

Use trivia and quizzes to share team history and player stats.

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Gamify fitness goals

Encourage fan health by linking team performance to personal fitness challenges.

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Enhance sponsor visibility

Integrate sponsor challenges and rewards into the loyalty program.

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Gather fan feedback

Encourage fans to share opinions through surveys and polls.

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Create viral moments

Incentivize fans to share exciting game highlights across their social networks.

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Reactivate dormant fans

Target inactive fans with compelling, personalized re-engagement campaigns.

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Drive website traffic

Use targeted messages to promote new website content and features

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Optimize concessions

Send targeted food and beverage offers based on fan preferences and past purchases.

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Enhance customer support

Provide support teams with comprehensive fan data for faster issue resolution.

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Unify fan profiles

Create a single view of each fan across all touchpoints.

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Enhance fantasy engagement

Integrate with fantasy sports platforms to provide real-time team data and insights.

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Frequently Asked Questions

Our platform provides powerful analytics and segmentation tools that give businesses real-time insights into fan behavior, preferences, and engagement levels. This allows them to create targeted campaigns and personalized experiences that resonate with their audience.

We offer a suite of gamification tools, including customizable challenges, points and rewards systems, and dynamic leaderboards. These features tap into fans' natural desire for competition, achievement, and recognition, encouraging them to interact more frequently and deeply with the brand.

Our social sharing features make it easy for fans to share their brand experiences, accomplishments, and rewards across their social networks. This amplifies the reach and impact of engagement campaigns, turning fans into powerful brand advocates.

Our AI-powered smart configurations analyze fan data to deliver personalized incentives, dynamic rewards, and predictive insights. This allows businesses to optimize their engagement strategies in real-time, maximizing ROI while minimizing manual effort.

We offer seamless integrations with popular CRM, social media, e-commerce, and analytics platforms, ensuring that fan data flows smoothly across systems. We also provide custom API integration options for connecting with proprietary tools.

Our platform is highly customizable, allowing businesses to tailor every aspect of the fan experience to their unique brand identity. From challenge templates and reward options to user interfaces and email campaigns, everything can be branded and configured to align with the business's goals and aesthetic.

We provide comprehensive onboarding, training, and support services to ensure that businesses can effectively leverage our platform. Our team of engagement experts works closely with clients to define strategies, configure campaigns, analyze results, and optimize performance over time.

We employ industry-leading security protocols and compliance measures to safeguard fan data. This includes encryption, access controls, fraud detection, and regular audits. We also provide tools for businesses to manage fan consent and preferences in line with privacy regulations.

Our analytics dashboards provide clear, customizable views of key engagement metrics, from participation rates and social shares to reward redemptions and revenue attribution. We also offer expert guidance on defining and tracking success measures aligned with each business's unique goals.

We are constantly evolving our platform to stay at the forefront of engagement innovation. Our roadmap includes advanced AI capabilities, enhanced personalization options, expanded integration partnerships, and new gamification mechanics. We also actively seek and incorporate client feedback to ensure our platform continues to meet their needs.

Ready to Launch Your Custom-Tailored Fan Engagement Program?

Schedule a one-on-one session to discuss building creative and social gamification with our fan engagement app specialists.