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Loyalty Marketing Software

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Integrations
API-First
Gamification
QR Scan
Rewards
Wallet
Analytics

Proud to Deliver 40%+ Boost in Customer Retention and Double-Digit ROI for 300+ Top Brands


Integrations
API-First
Gamification
QR Scan
Rewards
Wallet
Analytics
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Illustration showcasing various integrations for B2B loyalty programs, including CRM data syncing, e-commerce order tracking, social media campaign management, and analytics dashboard integration.
Key Features
  • POS Integration
  • E-commerce Connectivity
  • Social Media Integration
  • Analytics Platforms
  • Email Marketing Tools
  • CRM Systems
Featured Use Cases Powered by
CRM syncing icon

CRM Syncing
E-commerce connectivity icon

E-commerce Connectivity
Social media integration icon

Social Media Integration
See 25+ Use Cases

Illustration showcasing various integrations for B2B loyalty programs, including CRM data syncing, e-commerce order tracking, social media campaign management, and analytics dashboard integration.
Key Features
  • Platform Agnostic
  • RESTful API
  • Webhook Framework
  • Custom Events
  • Unified Customer Profiles
  • Developer Portal
Featured Use Cases Powered by
Headless Commerce icon

Headless Commerce
Multi-platform Retail icon

Multi-platform Retail
Social media integration icon

B2B Customization
See 25+ Use Cases

Screenshot showcasing gamification features for B2B loyalty programs, including challenge builder, quiz creator, badge designer, and leaderboard settings.
Key Features
  • Distributor Challenges
  • Progress Tracking
  • Achievement Unlocks
  • Customers Leaderboards
  • Social Sharing
  • Reward Automation
Featured Use Cases Powered by
Purchase Challenges icon

Purchase Challenges
Habit Formation icon

Habit Formation
Referral Contests icon

Referral Contests
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Screenshot showcasing personalized messaging features for B2B loyalty programs, including email template builder, SMS scheduler, in-app message creator, and push notification settings.
Key Features
  • Multi-format Codes
  • Location Targeting
  • Instant Redemption
  • Receipt Scanning
  • Event Check-in
  • Offline Tracking
Featured Use Cases Powered by
In-Store Enrollment icon

In-Store Enrollment
Product Authentication icon

Product Authentication
Event Rewards icon

Event Rewards
See 25+ Use Cases

Screenshot showcasing smart configuration features for B2B loyalty programs, including AI-powered personalization settings, dynamic reward allocation dashboard, Category Specialists builder, and predictive analytics insights.
Key Features
  • Custom Milestones
  • Earning Rules
  • Benefit Layers
  • VIP Recognition
  • Exclusivity Controls
  • Tier Progression
Featured Use Cases Powered by
Spend Tiers icon

Spend Tiers
Engagement Levels icon

Engagement Levels
Category Specialists icon

Category Specialists
See 25+ Use Cases

Screenshot showcasing smart configuration features for B2B loyalty programs, including AI-powered personalization settings, dynamic reward allocation dashboard, Category Specialists builder, and predictive analytics insights.
Key Features
  • Wallet Integration
  • Expiry Reminders
  • Location Triggers
  • One-Tap Redemption
  • Reward Marketplace
  • Push Notifications
Featured Use Cases Powered by
Instant Discounts icon

Instant Discounts
Proximity Offers icon

Proximity Offers
Birthday Rewards icon

Birthday Rewards
See 25+ Use Cases

Illustration showcasing actionable insights derived from B2B loyalty analytics, featuring customizable reports, threshold alerts, trend analysis, and performance benchmarking.
Key Features
  • Engagement Metrics
  • Cohort Analysis
  • Reward Attribution
  • Churn Prediction
  • Segment Comparison
  • Behavior Tracking
Featured Use Cases Powered by
Program ROI icon

Program ROI
Reward Optimization icon

Reward Optimization
Churn Prevention icon

Churn Prevention
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Our Practice Leaders

We offer a unique delivery ownership model through our integrated software and service support that guarantees ROI. We align our pricing with your success, tying it to revenue milestones set in coordination with our practice leadership Team. Meet our practice leaders who specialize in Loyalty Programs.

Rohit Singh

Head of Strategic Partnerships

Rohit Singh is a seasoned professional with over 15 years of experience in building strategic partnerships across industries. Based in Vancouver, Canada, Rohit has a proven track record of facilitating collaborations between industry leaders to drive program success.

Brent Jackson

Client Relations Director

Brent Jackson brings more than 20 years of award-winning experience in client relations and business development. Based in West Columbia, South Carolina, Brent has worked closely with decision-makers across various industries to foster long-term partnerships.

SJ Kim

Communications Director

With over 10 years of experience in communications and marketing, SJ Kim is a dynamic professional based in Dallas, Texas. SJ specializes in crafting compelling narratives and communication strategies that resonate with diverse audiences.

Justin Cappozzo

Customer Experience Lead

With a rich background in hospitality and customer experience from his tenure at organizations like Marriott, Justin Cappozzo specializes in creating exceptional customer experiences and operational excellence. Based in Apollo Beach, Florida, Justin's insights into customer engagement are essential for designing programs that truly resonate with customers.

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Client Testimonial

"NextBee has been tremendous in putting in place all the variables for us to be successful!”

Mary Veloske Vice President

Highlighted Use Cases

Tailor the Program to Your Custom Needs to Get Best Results

CRM syncing icon
CRM Syncing

Sync customer data seamlessly with your CRM.

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E-commerce connectivity icon
E-commerce Connectivity

Integrate loyalty features into your e-commerce platform.

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Social media integration icon
Social Media Integration

Leverage social media data for enhanced personalization.

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Headless Commerce icon
Headless Commerce

Implement loyalty mechanics within your custom-built storefront using our flexible API endpoints and client libraries.

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Multi-platform Retail icon
Multi-platform Retail

Connect loyalty data across different sales channels, including your website, marketplaces, and physical locations.

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B2B Customization icon
B2B Customization

Design specialized loyalty structures for complex B2B relationships with custom rules and corporate account hierarchies.

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Purchase Challenges icon
Purchase Challenges

Motivate customers to reach specific spending thresholds with time-limited challenges that reward completion with bonus points.

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Habit Formation icon
Habit Formation

Create daily or weekly engagement challenges that encourage consistent interaction with your brand over extended periods.

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Referral Contests icon
Referral Contests

Drive new customer acquisition by gamifying the referral process with competitive leaderboards and tiered rewards.

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In-Store Enrollment icon
In-Store Enrollment

Convert walk-in customers to loyalty members instantly by placing QR codes at checkout for quick program registration.

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Product Authentication icon
Product Authentication

Build trust and reward genuine purchases by embedding QR codes that verify authenticity while awarding loyalty points.

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Event Rewards icon
Event Rewards

Recognize customer attendance at in-person events or classes by offering exclusive points through event-specific QR codes.

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Spend Tiers icon
Spend Tiers

Reward your highest-spending customers with exclusive benefits that recognize their value and encourage continued loyalty.

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Engagement Levels icon
Engagement Levels

Create progressive status levels based on both purchase and non-purchase activities to reward multidimensional brand engagement.

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Category Specialists icon
Category Specialists

Design specialized point multipliers and rewards for customers who frequently purchase within specific product categories.

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Instant Discounts icon
Instant Discounts

Deliver personalized coupons directly to customer phones that apply automatically during the checkout process without friction.

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Proximity Offers icon
Proximity Offers

Send location-based rewards that activate when customers enter your store or approach specific departments for timely engagement.

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Birthday Rewards icon
Birthday Rewards

Celebrate customer milestones with special mobile offers that create personal connections and drive celebratory purchases.

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Program ROI icon
Program ROI

Measure the direct impact of your loyalty program on customer lifetime value, repeat purchase rate, and revenue growth.

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PReward Optimization icon
Reward Optimization

Identify which rewards drive the most engagement and adjust your offering to maximize participation while controlling costs.

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Churn Prevention icon
Churn Prevention

Detect at-risk customers before they disengage by analyzing participation patterns and implementing targeted re-engagement campaigns.

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Funnel optimization icon
Funnel Optimization

Pinpoint bottlenecks and optimize the customer journey.

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Predictive segmentation icon
Predictive Segmentation

Leverage AI to predict high-value customer segments.

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Performance benchmarking icon
Performance Benchmarking

Compare program performance against industry benchmarks.

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Product Discovery icon
Product Discovery

Guide customers to explore your full product range by rewarding purchases across different categories or collections.

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Community Building icon
Community Building

Foster brand community through team challenges where customers collaborate to unlock shared rewards and achievements.

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Seasonal Campaigns icon
Seasonal Campaigns

Drive engagement during key sales periods with limited-time challenges that create urgency and excitement.

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Packaging Engagement icon
Packaging Engagement

Extend the customer experience beyond purchase by placing QR codes on packaging that unlock bonus content or rewards.

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Location Bonuses icon
Location Bonuses

Incentivize visits to specific store locations or departments by offering location-specific QR codes with bonus point values.

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Receipt Capture icon
Receipt Capture

Allow customers and contractors to earn points from offline purchases by scanning receipts through your loyalty program's mobile app.

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Personalized Journeys icon
Personalized Journeys

Tailor reward pathways based on individual customer preferences, purchase history, and interaction patterns for maximum relevance.

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Milestone Celebrations icon
Milestone Celebrations

Recognize significant customer achievements with special rewards that commemorate their relationship with your brand.

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Early Access icon
Early Access

Reward loyal customers with exclusive first access to upcoming products or sales events before they are available to the general public.

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Analytics platforms icon
Analytics Platforms

Connect to leading analytics platforms for deeper insights.

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Email marketing tools icon
Email Marketing Tools

Integrate with email marketing tools for seamless campaigns.

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ERP systems icon
ERP Systems

Sync data with ERP systems for a unified view.

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Custom Storefronts icon
Custom Storefronts

Integrate loyalty seamlessly into bespoke e-commerce experiences built on any technology stack.

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Legacy System Integration icon
Legacy System Integration

Bridge the gap between your existing systems and modern loyalty capabilities without platform migration.

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Automated Campaigns icon
Automated Campaigns

Automate personalized reward delivery at key customer journey points, without manual intervention – from welcome offers to reactivation incentives.

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Abandonment Recovery icon
Abandonment Recovery

Re-engage customers who abandon carts by sending mobile wallet coupons that incentivize them to complete their purchase.

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Cross-Sell Incentives icon
Cross-Sell Incentives

Encourage category exploration by sending mobile coupons for complementary products based on recent purchase history.

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Flash Rewards icon
Flash Rewards

Create excitement and urgency with limited-time mobile offers that appear suddenly and expire quickly to drive immediate action.

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Segment Performance icon
Segment Performance

Compare how different customer segments interact with your loyalty program to create more personalized and effective incentives.

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Campaign Effectiveness icon
Campaign Effectiveness

Track which promotional campaigns drive the highest loyalty program enrollment and engagement rates for future optimization.

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Behavioral Insights icon
Behavioral Insights

Understand how loyalty incentives influence purchasing behavior across different product categories, times, and customer journeys.

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Frequently Asked Questions

Our comprehensive loyalty program drives retention through a multi-faceted approach to customer engagement. We combine personalized rewards based on individual customer preferences with interactive gamification elements that make the experience engaging and memorable. Through automated communication channels, we keep customers informed about their rewards and progress, while our community features help create emotional connections with your brand. Our smart segmentation ensures customers receive the right offers at the right time, all seamlessly delivered across mobile, web, and in-store experiences.

Our clients consistently see remarkable improvements across their key performance metrics. On average, businesses experience a 40% increase in customer engagement, accompanied by a 25-35% boost in repeat purchase frequency. Average order values typically rise by 20%, while customer lifetime value shows a 30% improvement. Customer churn rates generally decrease by 15-20%, and most clients achieve double-digit ROI within the first year. Every business is unique, and we'll work closely with you to set realistic goals based on your specific industry and customer base.

Our platform is designed to work seamlessly with your existing business systems. We support integration with all major Point of Sale (POS) systems, e-commerce platforms like Shopify, WooCommerce, and Magento, as well as popular CRM systems such as Salesforce and HubSpot. The platform also connects smoothly with your marketing automation tools, payment processors, mobile apps, websites, and social media platforms. Our team provides comprehensive API documentation, pre-built connectors, and dedicated technical support to ensure a smooth integration process with your existing infrastructure.

We believe in providing comprehensive support throughout your entire journey with us. From day one, you'll work with a dedicated implementation manager who guides you through the setup process. Our team offers custom program design consultation, technical integration assistance, and thorough staff training. We provide marketing launch support to help you hit the ground running, backed by 24/7 customer service. Regular program optimization reviews and ongoing strategic guidance ensure your program continues to evolve and improve over time. Our success is measured by your success, and we're committed to being there every step of the way.

We maintain the highest standards of data security and privacy in the industry. Our platform is SOC 2 Type II certified and fully compliant with GDPR and CCPA regulations. We conduct regular security audits and penetration testing to ensure your data remains protected. All data transmission and storage is encrypted using industry-leading protocols, and our role-based access controls ensure data is only accessible to authorized personnel. Our privacy-by-design architecture includes regular backup and disaster recovery procedures, along with transparent data collection and usage policies.

Our platform is built from the ground up with scalability in mind. The cloud-based infrastructure automatically adjusts to your growing needs, while our flexible pricing models ensure you only pay for what you use. As your business expands, you can easily activate additional features, add new locations or brands, and incorporate new channels and touchpoints. The platform is designed to handle millions of members and transactions, and we regularly release updates and new features to support your evolving needs.

Our sophisticated analytics suite provides deep insights into your program's performance through real-time dashboards and comprehensive reporting tools. You can track customer engagement, behavior patterns, and the direct revenue impact of your loyalty initiatives. The platform monitors member acquisition and retention rates, analyzes reward redemption patterns, and measures campaign performance across all channels. Our custom report builder lets you focus on the metrics that matter most to your business, while our predictive analytics help you anticipate future trends and opportunities.

Our solution distinguishes itself through its comprehensive, all-in-one approach that combines sophisticated rewards management, engaging gamification, and powerful analytics in a single platform. The highly customizable program structure allows you to create unique experiences that align perfectly with your brand. Our AI-powered personalization engine delivers relevant offers to each customer, while our omnichannel capability ensures a consistent experience across all touchpoints. Backed by our dedicated success management team and regular platform innovations, we offer a performance-based pricing model that aligns our success with yours.

The timeline to results varies by industry and implementation scope, but our clients typically begin seeing measurable improvements quickly. Initial member enrollment and engagement typically begin showing positive trends within the first 30 days. Significant engagement metrics improvements are usually visible within 60-90 days, and most programs achieve ROI positive status within 6-9 months. Substantial retention improvements are typically evident within the first year. We'll work with you to establish realistic timelines and milestones based on your specific goals and market conditions.

Our platform is designed to support global businesses with comprehensive international capabilities. We currently support over 40 languages and can handle multiple currencies simultaneously. The system includes region-specific reward options and localized communication templates to ensure relevance in each market. Our platform manages different time zones effortlessly and includes country-specific compliance features to meet local regulations. Whether you're operating in one country or expanding globally, our platform adapts to meet your needs while maintaining consistent reporting and management capabilities across all regions.

Ready to Grow Your Business with a Custom Tailored Loyalty Program?

Schedule a one-on-one session with our loyalty consultants to discuss your growth targets now!