We offer a unique delivery ownership model through our integrated partner management software and service support that guarantees ROI. We align our pricing with your success, tying it to revenue milestones set in coordination with our practice leadership team. Meet our practice leaders who specialize in Partner Relationship Management.
Tailor the Program to Your Custom Needs to Get Best Results
Real-time data submission enables immediate action on customer experience insights.
Benchmark multiple locations to identify top performers and improvement areas.
Monitor trends in customer satisfaction scores across different touchpoints.
Launch themed challenges to increase participation during slow periods.
Offer tiered missions to help shoppers improve their assessment skills.
Use leaderboards to motivate shoppers to provide higher quality feedback.
Automatically assign and remind shoppers of urgent assessment needs.
Efficiently distribute tasks based on shoppers' proximity to store locations.
Trigger immediate follow-up questions based on submitted responses.
Identify and attract ideal mystery shoppers based on demographics and performance.
Implement tailored reward strategies to keep top-performing mystery shoppers engaged.
Allocate higher rewards for complex tasks or exceptional feedback quality.
Integrate mystery shopping data with CRM for comprehensive customer insights.
Combine mystery shopping results with other data sources for deeper analysis.
Streamline shopper payments and expense management through integrations.
Analyze task completion times to optimize store operations and staffing.
Ensure consistent brand representation across all locations through regular assessments.
Combine mystery shopping rewards with existing customer loyalty programs.
Create an engaging, game-like experience for new mystery shopper orientation.
Ensure all regulatory and brand standards are consistently evaluated.
Provide real-time assistance to shoppers through in-app messaging.
Utilize AI and GPS validation to detect and prevent fraudulent mystery shopping attempts.
Create custom incentive programs based on individual shopper preferences and history.
Create tailored reports by pulling data from multiple integrated systems.
Easily connect with new tools and services as your mystery shopping program grows.