Personalize Tenant Experiences with an AI-powered
Resident Benefits Package

Deliver a modern living experience with automated credit building, exclusive rewards, and essential
services that make your residents want to stay longer.

Get Expert Strategy for Resident Retention

Learn how industry leaders use credit-building and utility concierge services to increase resident engagement by 45%. Get a clear plan to improve renewals through Retained Services that deliver results without needing a dedicated software.

Automate Workflows & Launch Pilots Quickly

Connect to AppFolio, Yardi, or Entrata to automate your current tasks and update content instantly. Start your pilot program within 14 days with Manual Expert Support and built-in tools to reach your main business goals quickly

Create Personalized Resident Experiences

Manage the whole resident journey with dynamic rewards and offers tailored to different resident groups. Use engaging messages to nudge residents toward success while tracking your progress with clear analytics and reports.

Own Your Code & Customize Design

Take full ownership of the code and define exactly what your resident program looks and feels like. Get on-site support and interpretable automation so your team understands and controls every feature in the system.

Join 300+ top brands achieving double-digit ROI through smarter, automated resident engagement.

Use Cases That Deliver

Most Popular Use Cases

Industry-standard tools to drive resident satisfaction

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Optimize HVAC maintenance

Predict and schedule filter delivery tasks to reduce costs and minimize disruptions.

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Report rent payments

Help residents build credit by reporting on-time payments to major bureaus.

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Simplify utility connections

Provide a concierge for electricity, water, and internet setup before move-in.

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Track insurance compliance

Automate policy verification and renewals to protect property assets.

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Maximize amenity utilization

Drive residents to gyms and co-working spaces with dynamic reservation incentives.

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Speed up unit turns

Use automated inspection checklists to accelerate security deposit processing.

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Client Testimonial

"NextBee has been tremendous in putting in place all the variables for us to be successful!”

Mary Veloske Vice President

Lifecycle Optimization for Resident Benefits Program

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Boost Financial Health with Automated Credit Perks

Turn rent payments into a tool for residents to increase their credit scores and earn apartment upgrades. This automated system rewards on-time habits with points that residents can use for local rewards and community benefits.

Lifecycle 2

Simplify Move-ins with a Digital Concierge

Ensure a smooth arrival by helping residents set up utilities and discover local services through a single app. Send friendly welcome alerts via SMS and email to guide them through their first week in their new home.

Lifecycle 3

Offer Rewards for Staying Longer

Celebrate every year a resident stays with personalized offers and incentives tailored to their specific needs. This approach makes residents feel valued and gives them clear reasons to choose your property during lease renewals.

Actionable Insights for Resident Benefits Administrators

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Connect Your Current Technology Stack

Link your property management software, payment portals, and maintenance tools into one central dashboard. This integration reduces manual data entry and ensures information flows correctly between your business systems.

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Drive Completion of Critical Tasks

Use automated alerts to encourage residents to complete important steps, such as updating insurance or reporting rent. Friendly reminders help residents stay on track without adding work for your on-site leasing staff.

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Track Results with Real-Time Portfolio Data

Access clear reports that show how your benefits program is impacting resident retention and overall property value. Use our insights to see which rewards are working best and where you can improve your return on investment.

Frequently Asked Questions

Our platform leverages AI and analytics to continuously learn about resident behaviors, preferences, and sentiment. This allows us to build rich resident profiles to deeply understand their unique needs and tailor personalized experiences that drive engagement and satisfaction.

The setup process begins with an initial consultation to understand your property's needs. We then configure the core modules, integrate with your existing systems, and customize rewards and communication strategies. Finally, we provide training for your team and support the rollout to residents.

We continuously update our platform with new features based on industry trends and client feedback. Our team of experts regularly reviews your program's performance, suggesting optimizations and new engagement strategies to keep your offerings fresh and effective.

We offer comprehensive launch support, including marketing materials, resident onboarding guides, and staff training. Our team can assist with initial communication campaigns, host webinars for residents, and provide on-site support during the launch phase to ensure smooth adoption.

Our modular design allows for easy addition of new features and use cases. As your needs evolve, you can activate new modules like advanced analytics, additional reward options, or expanded integration capabilities. We also offer a marketplace for third-party add-ons to further extend functionality.

Our dashboard provides real-time insights on key metrics such as program adoption rates, reward redemptions, maintenance request patterns, and lease renewal predictions. You'll also see trends in resident satisfaction, community engagement levels, and the impact of various initiatives on your bottom line.

Our platform is designed with built-in compliance features for fair housing laws, data protection regulations like GDPR and CCPA, and financial regulations related to rewards programs. We regularly update these features to reflect changing laws and provide audit trails for compliance verification.

We offer a range of integration options, including API connections, pre-built integrations with popular property management software, and custom integrations for unique systems. This ensures seamless data flow between the Resident Benefits Package and your existing tools for leasing, maintenance, and accounting.

Our platform is built on a cloud-native architecture, ensuring high availability and scalability to support properties of all sizes. We employ industry-standard encryption, regular security audits, and disaster recovery protocols. Our infrastructure can easily scale to accommodate growing numbers of properties and residents.

Post-launch, we provide ongoing support through a dedicated customer success manager. They'll conduct regular performance reviews, suggest optimizations, and help you leverage new features. Our support team is available 24/7 for technical issues, and we offer continuous training resources to keep your team up-to-date on best practices.