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AI-powered Retail CDP

Data-Driven
Personalization to

Request a demo to build customer relationships.

Proud to Deliver 40%+ Boost in Personalized Shopping Experiences and Double-Digit ROI for 300+ Retailers

Screenshot of unified customer profiles with purchase history and preferences
Key Features
  • Profile Unification
  • Data Cleansing
  • Identity Resolution
  • Attribute Enrichment
  • Real-Time Updates
  • Consent Management
Featured Use Cases Powered by Next AI
Realtime customer data with live events, sessions, and recommendations
Key Features
  • Event Streaming
  • Session Monitoring
  • Interaction History
  • Funnel Tracking
  • Conversion Attribution
  • Engagement Scoring
Featured Use Cases Powered by Next AI
Advanced analytics dashboard with purchase prediction, churn risk, and demand forecasting
Key Features
  • Purchase Prediction
  • Churn Forecasting
  • Propensity Scoring
  • Lifetime Value Modeling
  • Demand Forecasting
  • Offer Optimization
Featured Use Cases Powered by Next AI
Omnichannel personalization with email, SMS, web, and in-store targeting
Key Features
  • Dynamic Content
  • Personalized Offers
  • Journey Orchestration
  • Multi-Channel Sync
  • Loyalty Integration
  • Geo-Targeting
Featured Use Cases Powered by Next AI
Audience segmentation dashboard showing dynamic rules and predictive segments
Key Features
  • Rule-Based Segments
  • Predictive Segments
  • Lookalike Audiences
  • Engagement Filters
  • Purchase Patterns
  • Lifecycle Stages
Featured Use Cases Powered by Next AI
Integrations hub connecting POS, eCommerce, CRM, and marketing tools
Key Features
  • API Connectivity
  • Data Warehouse Sync
  • CRM Integration
  • POS Connectivity
  • Marketing Automation
  • Social Data Import
Featured Use Cases Powered by Next AI
Privacy and compliance dashboard showing consent, encryption, and audit controls
Key Features
  • Consent Tracking
  • Data Access Controls
  • Audit Logs
  • Data Encryption
  • Preference Management
  • Regulatory Updates
Featured Use Cases Powered by Next AI

Our Practice Leaders

We offer a unique delivery ownership model through our integrated software and service support that guarantees ROI. We align our pricing with your success, tying it to revenue milestones set in coordination with our practice leadership team. Meet our practice leaders who specialize in helping retail brands succeed.

Rohit Singh

Retail Growth Strategist

Drives data-driven marketing initiatives, aligning customer insights with brand goals to maximize personalization, loyalty, and revenue across omnichannel retail experiences. Expert in leveraging CDP analytics for measurable growth.

Brent Jackson

Client Success Director

Builds long-term retail partnerships by ensuring CDP implementations exceed expectations. Focuses on delivering personalized engagement strategies that boost customer loyalty, retention, and lifetime value for leading retail brands.

SJ Kim

Brand Communication Architect

Crafts compelling, customer-centric narratives powered by CDP insights. Specializes in omnichannel messaging that deepens emotional connections, strengthens brand identity, and drives higher engagement in competitive retail environments.

Justin Cappozzo

Operations Excellence Manager

Oversees seamless CDP deployment and workflow optimization. Ensures retail brands maximize platform efficiency, maintain data accuracy, and accelerate time-to-value through structured operations and performance-driven execution.

Client Testimonial

"NextBee has been tremendous in putting in place all the variables for us to be successful!”

Mary Veloske Vice President

Highlighted Use Cases

Tailor the Program to Your Custom Needs to Get Best Results

Cross-Channel Targeting icon
Cross-Channel Targeting

Deliver consistent, personalized messaging across digital and in-store touchpoints effortlessly.

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Loyalty Insights icon
Loyalty Insights

Understand loyalty member preferences to offer rewards they value most.

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VIP Recognition icon
VIP Recognition

Identify and engage high-value customers with exclusive, personalized promotions.

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Cart Recovery icon
Cart Recovery

Trigger offers for abandoned carts to drive immediate purchase completion.

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Trend Detection icon
Trend Detection

Spot emerging product interests for agile merchandising and targeted promotions.

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Instant Recommendations icon
Instant Recommendations

Suggest products dynamically based on real-time browsing behavior instantly.

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Stock Planning icon
Stock Planning

Forecast demand to ensure popular items are always available.

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Retention Boost icon
Retention Boost

Predict at-risk customers and engage with preventive loyalty strategies.

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Offer Personalization icon
Offer Personalization

Tailor promotions based on predicted shopper purchase likelihood and preferences.

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Email Customization icon
Email Customization

Send messages tailored to each customer’s browsing and purchase history.

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In-Store Personalization icon
In-Store Personalization

Display personalized product suggestions on in-store digital signage instantly.

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Geo-Triggered Offers icon
Geo-Triggered Offers

Push promotions to shoppers entering specific store locations automatically.

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Holiday Shoppers icon
Holiday Shoppers

Target seasonal buyers with timely, themed product recommendations.

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New Customers icon
New Customers

Engage first-time buyers with nurturing sequences to encourage repeat purchases.

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High Spenders icon
High Spenders

Focus premium offers on customers with high average order values consistently.

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Unified Campaigns icon
Unified Campaigns

Power all marketing channels with the same accurate customer data instantly.

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Ecommerce Sync icon
Ecommerce Sync

Keep store and customer profiles updated in real-time without manual work.

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CRM Enrichment icon
CRM Enrichment

Populate sales systems with complete, enriched customer records for better outreach.

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Secure Storage icon
Secure Storage

Keep sensitive shopper data encrypted and fully protected at all times.

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Audit Readiness icon
Audit Readiness

Maintain logs for quick compliance verification during regulatory audits.

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Churn Prevention icon
Churn Prevention

Detect disengaged shoppers and re-engage with timely, relevant offers.

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Personalized Outreach icon
Personalized Outreach

Send tailored communications reflecting individual shopper behaviors and purchase history.

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Audience Segmentation icon
Audience Segmentation

Group customers intelligently for precise targeting and improved campaign results.

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Seasonal Adaptation icon
Seasonal Adaptation

Shift campaigns quickly as seasonal shopping behaviors change rapidly.

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Upsell Opportunities icon
Upsell Opportunities

Identify chances to promote higher-value items during active shopping sessions.

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Campaign Timing icon
Campaign Timing

Optimize message delivery based on exact moments of highest shopper engagement.

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Price Sensitivity icon
Price Sensitivity

Identify customers likely to convert with strategic price adjustments instantly.

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Bundle Suggestions icon
Bundle Suggestions

Recommend complementary products customers are statistically likely to purchase together.

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Inventory Balance icon
Inventory Balance

Avoid overstocking or understocking by predicting accurate future demand.

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Loyalty Rewards icon
Loyalty Rewards

Offer rewards personalized to member’s engagement history and preferences.

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Multi-Device Continuity icon
Multi-Device Continuity

Maintain personalization when customers switch between devices seamlessly.

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Behavioral Journeys icon
Behavioral Journeys

Guide shoppers with sequences triggered by specific actions or milestones.

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Dormant Shoppers icon
Dormant Shoppers

Reactivate inactive customers with personalized win-back campaigns effectively.

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Regional Audiences icon
Regional Audiences

Tailor campaigns to regional preferences and buying behaviors accurately.

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Frequent Buyers icon
Frequent Buyers

Reward repeat shoppers to encourage continued loyalty and brand advocacy.

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Social Targeting icon
Social Targeting

Use social data to inform ad targeting and content personalization instantly.

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Offline Sync icon
Offline Sync

Merge offline and online transactions into unified customer profiles efficiently.

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Channel Expansion icon
Channel Expansion

Add new channels without losing personalization or targeting consistency anywhere.

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Policy Transparency icon
Policy Transparency

Clearly explain how customer data is collected and used effectively.

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Preference Sync icon
Preference Sync

Ensure marketing tools honor customer preferences in every communication sent.

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Regulatory Adaptation icon
Regulatory Adaptation

Quickly adapt processes to meet changing retail data privacy requirements.

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Frequently Asked Questions

A Retail CDP like NextBee unifies customer data from all your online and offline channels into one profile. This enables personalized experiences, smarter targeting, and improved loyalty, driving higher conversions and long-term revenue growth for your brand.

NextBee’s CDP collects and analyzes customer behavior in real time, allowing you to deliver relevant messages, offers, and recommendations across every touchpoint. This leads to stronger engagement, more repeat purchases, and higher average order values.

Yes. Our platform connects seamlessly with POS systems, eCommerce stores, loyalty programs, CRMs, and marketing automation tools. You can start activating data immediately without disrupting existing workflows, reducing setup time and accelerating ROI.

By combining unified profiles with loyalty program integration, NextBee enables targeted rewards and retention campaigns. Retail brands can keep customers engaged longer, increase repeat purchases, and turn satisfied shoppers into long-term advocates.

Absolutely. NextBee’s CDP is designed with GDPR, CCPA, and other privacy requirements in mind. You control data permissions, ensuring customer trust and minimizing legal risks while still enabling powerful personalization and analytics.

Real-time data ensures you can respond instantly to customer actions—like sending a discount when someone abandons a cart. This quick, relevant engagement drives conversions and keeps your messaging fresh and impactful.

Yes. NextBee’s AI models predict customer needs, segment audiences, and forecast buying trends. This insight helps you stock smarter, create proactive campaigns, and deliver experiences that customers love—before they even realize they want them.

Our cloud-based, flexible infrastructure scales as your business grows. Whether you’re adding more stores, channels, or data sources, the CDP maintains speed and accuracy, ensuring consistent performance without costly reengineering.

Most brands see measurable improvements in engagement, conversions, and loyalty within the first few months. Our onboarding process is streamlined, so you start leveraging customer insights and activating campaigns without long delays.

NextBee combines data-driven personalization, loyalty program integration, and revenue-focused analytics in one platform. Our retail expertise, flexible integrations, and proven success with top brands make us the smart choice for competitive growth.