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Workflows to Accelerate Your Success

Gamification Boosts Revenue

You can now recognize your most valuable guests by offering premier access to higher tiers of better rewards and similar gamification strategies. Motivate your loyal guests to share on social, refer more often, participate in promotions with dynamic leaderboards, and encourage brand micro-learning with digital treasure hunts.

Encourage More On Site Spend

Providing a multi-level incentive structure helps you increase on-site spend, while also motivating a boost in upgrades in order to reach or maintain the highest reward tier. You can further leverage profile badges, leaderboards and social recognition to increase activity participation, seasonal promotions, and brand awareness.

Trigger More Frequent Stays

Transform your ability to boost the frequency and length of stays with the incentive personalization workflow. Easy to implement, and gives you the ability to offer the incentive most likely to trigger a guest’s next reservation, such as a promotional offer based on the season, number of days, or reward tier, resulting in a measurable increase in reservation frequency.

Motivate Guests to Share Great Experiences

Increase your volume of guest referrals and qualified vacation ownership referrals using proven automated workflows. Referral opportunities can be presented at nearly every point of contact, with tiered incentives to reward those who prove most effective. Plus personalized referral links, social integration, and offline referrals.

Highlight the Value of Loyalty Savings

You can now automatically track the combined value of every promotion and discount offer used and display to your guests their lifetime savings, as percentage or in total dollars, at nearly any touchpoint. The workflow can also be configured to compare total lifetime spend with the value of vacation ownership, and trigger only when a guest’s spend exceeds that value.

Boost Revenue with Combined Offers

The automated multi-brand workflow can help you open a new channel of potential sales by offering an online marketplace featuring partner discounts, such as local tours, exciting activities and similar vacation experiences. You increase your revenue through every marketplace sale while deepening valuable partnerships.

Stimulate Product Advocacy & Brand Value

You can measurably boost advocacy around your properties using the social buzz workflow. It helps you incentivize guests to engage on social media using recognition, badges, leaderboards, gamified tiers, and points that can convert into almost anything, like future reservation discounts and even charitable donations.

Offer a Selection of Reward Choices

Offer nearly anything as a reward. Discounts on future stays and on site activities, reservation options free of black out dates, your own branded merchandise, popular third party gift cards, and everything is automatically tracked. Plus, the tax implications handled for every state (and multiple countries too).

"NextBee has been tremendous in putting in place all the variables for us to be successful!”

Mary Veloske Vice President

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20+ Features for Guest Relations

Boost Revenue with Advanced Lifecycle Mapping

Target multiple guest segments to increase reservation volume, frequency, and valuable engagement through AI-driven personalization and expert strategy

Integrate User Accounts with Single Sign On

SSO configuration enables full integration with your existing website, including current guest accounts and your shopping cart - no new registration or sign-up required.

Increase Reservations with Qualified Referrals

The referrals workflow includes nearly unlimited incentives and multiple configurations for rewarding referrers, referees and multi-level referral rewards too.

Strengthen Credibility with Testimonials & Reviews

Whether an immediate review or in-depth testimonial, motivating your guests to provide insights encourages a deepening loyalty while helping acquire new guests.

Create a Sales Boost Using Surprise & Delight

Encourage more sales and visits, on site and online by providing surprise incentives at the point of purchase or similar touchpoints for an increase in purchase frequency.

Custom Features

With our programmable data model and open APIs, if your business process requires a custom feature, we can have in the platform in days if not hours a fully custom feature delivered.

Grow Your Group Sales through Live & Digital Events

Boost group sales at your next in-person and online event. Incentivize check-in, track participation, offer rewards for product quizzes, polls, and similar contests.

Deepen Guest Ties with Charity Drives

The charity drive workflow allows you to identify a cause, set a goal, track participation, and keep everyone informed on the collective progress.

Activate Guests Using Sweepstakes & Contests

Regularly launch fun games of chance with great prizes to encourage greater loyalty. Auto enroll your best customers and most active users as recognition.

Leverage Personalized Rewards to Grow Sales

Sweepstakes entries, branded merchandise, future purchase discounts, egift cards and other direct cash incentives - custom redemption links for personalized rewards.

Increase Sales with Automated Add Ons

Encourage additional vacation experiences with an embeddable recommendation engine that automatically serves resort services and activities with an incentive for bundling.

Keep Everyone Informed with Your News Feed

Motivate guests to regularly share your announcements. Push messages directly to your most active guest segments, along with an incentive to share.

Gain Essential Data with Enhanced Guest Profiles

Incentivize data capture with checklists, a progress bar, and rewards for completing each profile section. Capture more data for improved segmentation and targeting.

Get Inside the Mind of Your Guests Using Polls

Poll your guests on new locations and features, current offerings, and future efforts. Incentivize participation, view real-time poll results, and easily generate new polls.

Broaden Your Audience Using Social Buzz

Encourage and reward your guests for engaging on the platform of their choice, with a host of strategies that can be deployed across multiple networks.

Boost Promotions with Limitless Reward Options

Keep guests excited with a flexible rewards structure. Offer future discounts, branded merch, egift cards, charity donations, cash incentives, big ticket items, and more.

Improve Loyalty with Brand Micro Training

Offer brand micro-training and tutorials. Reinforce knowledge with fun quizzes. Understand your impact using polls. And it all works for you automatically.

Capture Ideas Efficiently & Effectively

Prompt your guests for feedback, and then create segments of responsive guests to more regularly tap into their ideas and to recognize frequent contributors.

Operate Safely Using Built-In Anti-Fraud Controls

Multiple safeguards are built into the NextBee platform to help stop, identify, and negate program misuse and ensure every purchase, credit, segment, channel, activity and reward is tracked and monitored.

Seamless Means Everything Just Works

Easily and quickly integrate with all major reservation, booking, and guest management systems and platforms. Plus, we will work to integrate in-house systems too.

Leverage Gamification for Sustained Results

Micro learning journeys, referral leaderboards, social contests, multi-tiered rewards, and more - keep your guests active using gamification workflows.

Ready to Kickstart Guest Engagement with Our Hospitality Marketing Platform?

We understand that every client is unique and needs strategy support. Our guest engagement solution makes sure you efficiently launch the most optimized program. Choose the best next step that aligns with your current priorities.

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