Trusted by Today's Leading Brands

NRG
Hewlett Packard Exterprise
Wyndham Hotel Group
AMN Healthcare
NCR
Legrand
Vonage
Direct Energy
Jackson Hewitt
Netflix
Hiscox
Realtor
Superior Essex
Wyndham Hotel Group
Drive Safely
American Eagle
Follett
Legrand
Loyalty program features showing earned points, redeemed points, task progress, and how it works
A woman redeeming collected loyalty points in a loyalty program that offers flexible points redemption
Loyalty program screenshot showing three tiers and how users can earn points to level up
A hotel’s loyalty program screen showing different tiers
A skincare brand’s loyalty program user interface showing the points earned and redeemed along with access to rewards
A gold club loyalty program customer interface showing different activities users can perform to earn loyalty points and level up
Admin side loyalty program interface displaying various customization options
Customer dashboard of a loyalty program showing activity tier, and loyalty points and badges earned

360-Degree Engagement Platform

Customer onboarding checklist of a loyalty program software showing user progress in real-time

Say “Hello!” to Quick Onboarding

Get new members purchasing fast with NextBee's tailored onboarding checklists and automated nudges guiding customers through account setup, an interactive program tutorial, first purchase bonus, and social sharing. Segmentation and automation accelerate onboarding so you quickly convert signups into active and loyal purchasers.

  • Guided tutorials and checklists for every onboarding step
  • Intelligent workflows tailored to each customer segment
  • Post-signup guides and prompts that boost brand adoption

Contests and sweepstakes features within a customer loyalty software allow users to earn exciting rewards

Incentives that Drive Performance

Boost customer performances with targeted incentives for key actions - referring friends, writing reviews, making repeat purchases, sharing social content, and more. Our automated workflows deliver personalized challenges, sweepstakes entries, bonus rewards, and reminders to encourage the right behaviors. Increase program activity leveraging our flexible rules configurator that encourages desired behavior.

Choice of rewards in a loyalty program along with complete reward fulfillment support boost customer loyalty

Motivate, Celebrate, and Delight with Tailored Rewards

Delight customers and drive satisfaction with automated reward delivery. Offer them a choice of rewards and effortless redemption. Our platform seamlessly integrates with your rewards catalog, and lets you configure rules to motivate redemptions. Plus, NextBee takes care of the entire rewards fulfillment support so you can focus on optimizing your loyalty program.

Dynamic dashboard of a loyalty program solution showing customer rankings and digital badges

Level Up for Virtual Rewards and Recognition

Motivate customers to climb tiers and unlock status with social recognition and friendly competition. Deliver VIP perks to top customers while prompts and reminders inspire others to reach new levels. Segment users and configure achievable tier criteria to optimize sales from your best customers seeking elite status. Customers unlock publicly-visible virtual badges for continued loyalty and community engagement.

Best loyalty rewards platform allow admins to create triggers for crediting rewards and sending custom offers

Win Back Lost Customers

Reactivate lost customers with targeted winback campaigns. Our platform identifies at-risk members then delivers personalized incentives and messages prompting re-engagement. Tailor winback offers by segment and special promotional credits to jumpstart activity and win customers back. Detailed campaign analytics measure ROI. Reduce churn and boost retention with easy winback automation.

A powerful loyalty marketing platform allows loyalty managers to create user segments and target them with offers and messages

Targeted Customer Feedback Loops

Gain valuable customer insights with integrated surveys and feedback workflow. Create surveys, customize questions, and instantly share across email, web, and mobile. Target segments for feedback and leverage real-time analytics to quickly act on trends. Reward customers for sharing valuable feedback that makes them feel valued and also help you optimize your program for success.

Gamification features within a loyalty rewards software displaying tiers and custom goals

Gamification that Triggers Sales

Motivate repeat purchases through fun and engaging gamified strategies. Our platform makes it easy to design challenges, leaderboards, badges, and quests that drive repurchases. Configure gamification rules that reward incremental spending tiers. Leveling up, earning points, and exclusive status perks turn purchases into achievements. Real-time progress tracking makes customers feel satisfied about their growing commitment. Gamification gives members a reason to keep coming back and spending more with your brand.

Loyalty program campaign settings showing how to create tailored campaigns

Tailor Communication that Converts

Deliver tailored communications that align with your business objectives. Our platform provides robust segmentation and profiling tools to group users with common behaviors and attributes. Create personalized journeys with relevant content and offers based on interests, purchase history, and real-time data. Automate messages leveraging our intuitive workflows and pre-built templates.

Every Feature a Loyalty Manager Wants

Segmentation & Profiling Icon

Segmentation & Profiling

Divide customers into highly targeted groups based on attributes like demographics, behaviors, and purchase history. Enable personalized communications and offers tailored to each micro-segment.

Automated Communications Icon

Automated Communications

Set up triggered messages and journeys that engage customers in a personalized way without manual effort. Easily tailor messages based on separate events like signups, purchases, birthdays etc.

Analytics & Reporting Icon

Analytics & Reporting

Get deep insights into program performance and customer behaviors. Our platform generates multiple dashboard views and custom reports that you can extract in rich format for program optimization.

Flexible Rules Configurator Icon

Flexible Rules Configurator

Customize every aspect of your loyalty program including tier structures, point values, earning rates, expiration policies, and redemption options, allowing you complete control in shaping program experiences.

Rewards & Redemption Icon

Rewards & Redemption

Our platform supports nearly unlimited choices like cash back, discounts, donations, and sweepstakes for instant redemption. We take care of complete fulfillment, ensuring you delightful reward claims and delivery experiences.

Tailored Offers & Incentives Icon

Tailored Offers & Incentives

Provide personalized offers and incentives to customers based on their preferences and behaviors to increase engagement. Configure targeted promotions with advanced filters and triggers to align with your business goals.

Branded Currency Icon

Branded Currency

Drive engagement with a customizable branded currency through our platform. Easily create your own virtual currency that users can earn through your rewards program activities.

Omnichannel Experience Icon

Omnichannel Experience

Deliver seamless loyalty engagement across in-store, online, mobile, and other touchpoints through robust APIs and integrations that power a unified omnichannel experience.

Referral & Affiliate Marketing Icon

Referral & Affiliate Marketing

Incentivize customers to refer friends and share content as well as recruit partner affiliates to promote your brand through a flexible referral module integrated within your loyalty marketing program

Flexicards Icon

Flexicards

Offer card-based rewards integrated into your loyalty program allowing instant redemption of points for digital and physical gift cards, multi-retailer cards, in-store value cards, and mailed rewards, providing flexible and engaging fulfillment.

Gamification Icon

Gamification

Configure incentivized experiences tailored to your program goals with gamification elements like points, levels, challenges, virtual rewards, and leaderboards with flexible frameworks.

Promotions Calendar Icon

Promotions Calendar

Facilitate planning and managing upcoming campaigns, offers, incentives and communications within the loyalty program through an easy drag-and-drop visual editor.

Surveys & Feedback Icon

Surveys & Feedback

Configure and distribute branded surveys via email, SMS, web, and other channels to capture customer feedback, measure satisfaction, and gain insights through flexible builder and advanced analytics.

A/B Testing Icon

A/B Testing

Easily perform A/B testing of campaign messages, loyalty program workflows, or rewards options to identify which resonate best and optimize engagement. Our system handles setup, scheduling, randomization, and in-depth analytics.

User Generated Content Icon

User Generated Content

Drive positive word-of-mouth on social platforms with reviews, photo galleries, contests, and more that allow members to share photos, videos, reviews, and positive experiences. Create a vocal community that drives conversions on social platforms.

Receipt Scanning Icon

Receipt Scanning

Customers can easily upload purchase receipts to earn rewards, enabling automated tracking, fraud prevention, and valuable insights from receipt data analytics.

Third-Party Integrations Icon

Third-Party Integrations

Seamless connections with POS, CRM, and other systems allow for automated loyalty tracking, reduced manual work, and a unified data profile across platforms.

Predictive Analytics and ML Icon

Predictive Analytics and ML

Advanced analytics and machine learning algorithms enable personalized recommendations, automated insights into customer behavior, and optimized loyalty program strategy.

Incentive Bundling Icon

Incentive Bundling

Grow your per-sale revenue with our incentive bundling workflow that automatically combines valuable features for users to include in their current purchases, along with an incentive for purchasing them together.

VIP Club Icon

VIP Club

Provide your top customers access to special perks, rewards, and experiences to recognize and further cultivate their loyalty. Motivate your customers to spend more and gain exclusive privileges.

Micro-Learning Icon

Micro-Learning

Bite-sized training content modules engage customers, improve their product knowledge, boost adoption, and enable them to maximize rewards and benefits.

Marketplace Offers Icon

Marketplace Offers

Motivate customers to move up the tiers by providing exclusive partner discounts as a perk. It embeds directly into your CRM, marketing funnel, website, and shopping cart, and works automatically while you maintain control.

Special Bonus Points Icon

Special Bonus Points

Offer special bonus points to jumpstart activity and encourage already active users to do even more with your loyalty program.

Savings Tracker Icon

Savings Tracker

Show your loyal customers the total percentage or dollar value saved from the combined promotional purchases over their lifetime as a customer.

Integrations across leading platforms

Our powerful API seamlessly connects with your CRM, marketing automation, POS, and other systems. Sync loyalty member data across platforms to optimize workflows. Smart integration enables triggering personalized shopping experiences for high-value members, tracking offline conversions, automating workflows, and more. With deep insights and customer data flow, you can now unlock the full potential of your loyalty program.

Integrations across leading CRM marketing automation, POS, and other platforms
Cookie Policy
Our Cookie Policy