Improve Customer Service, Increase Product Knowledge, Drive Best Practices, Celebrate Top Performers, 16+ Optimized Workflows for Retail Managers
Fees of $1 Per 1000 Tracked Activities Means 400%+ ROI
30% Better Results & Savings of 70%+ from Any Competitor
Create regular product and category journeys and offer micro-trainings in sales and customer service. Use quizzes, profile badges, social recognition and other gamified incentives to encourage progress and great rewards for subject mastery. Identify top performers to recruit as mentors, team leaders and shift supervisors.
In addition to pushing your regular schedule to employee smartphones as soon as it is set, now your retail associates can post a request to swap one of their shifts with a fellow team member, with managers retaining control over final approval. Plus, the feature can be used for associates to claim open shifts with multi-location support built-in as well.
Tying the responsibility for meeting and exceeding sales targets to a team reward keeps everyone accountable to each other. Not only does the team reward workflow keep everyone on track towards maintaining a high level of success, the recognition improves team dynamics, job satisfaction, and retention too.
The kudos workflow places that ability for employees to motivate each other directly into each employees’ hands, with embedded manager controls for review and control. When a big sale is closed, excellent customer service provided, or best practices perfectly demonstrated, fellow team members can bring attention to their good work.
Store Managers pushing in-app recognition for a job well done, and making sure every employee - within a department, at a particular location, area, district, region, or the entire company - sees that recognition, improves retention and helps to encourage your associates continue to do their best when reaching towards sales and other company goals.
Now you can ensure best practices, how-to guides, and similar materials are always accessible and help guarantee continual compliance with corporate and individual store policies. Go further by tracking which employees engage with your resources, reward them with badges as they accumulate knowledge and expertise, and recruit them to act as mentors.
Now you and your store managers can quickly solicit employee feedback on new products, customer service efforts, upcoming promotions, and any other topic with the polls workflow. You can incentivize participation, the sharing of results, and even develop a per-store NPS score to track employee satisfaction.
Extended breaks, preferred scheduling, branded merchandise, popular third party gift cards, experiential rewards, and everything automatically tracked with the tax implications handled for every state (and multiple countries too). When it comes to retaining great associates and exceptional teams, choice is the first reward.
Create regular product and category journeys and offer micro-trainings in sales and customer service. Use quizzes, profile badges, social recognition and other gamified incentives to encourage progress and great rewards for subject mastery. Identify top performers to recruit as mentors, team leaders and shift supervisors.
In addition to pushing your regular schedule to employee smartphones as soon as it is set, now your retail associates can post a request to swap one of their shifts with a fellow team member, with managers retaining control over final approval. Plus, the feature can be used for associates to claim open shifts with multi-location support built-in as well.
Tying the responsibility for meeting and exceeding sales targets to a team reward keeps everyone accountable to each other. Not only does the team reward workflow keep everyone on track towards maintaining a high level of success, the recognition improves team dynamics, job satisfaction, and retention too.
The kudos workflow places that ability for employees to motivate each other directly into each employees’ hands, with embedded manager controls for review and control. When a big sale is closed, excellent customer service provided, or best practices perfectly demonstrated, fellow team members can bring attention to their good work.
Store Managers pushing in-app recognition for a job well done, and making sure every employee - within a department, at a particular location, area, district, region, or the entire company - sees that recognition, improves retention and helps to encourage your associates continue to do their best when reaching towards sales and other company goals.
Now you can ensure best practices, how-to guides, and similar materials are always accessible and help guarantee continual compliance with corporate and individual store policies. Go further by tracking which employees engage with your resources, reward them with badges as they accumulate knowledge and expertise, and recruit them to act as mentors.
Now you and your store managers can quickly solicit employee feedback on new products, customer service efforts, upcoming promotions, and any other topic with the polls workflow. You can incentivize participation, the sharing of results, and even develop a per-store NPS score to track employee satisfaction.
Extended breaks, preferred scheduling, branded merchandise, popular third party gift cards, experiential rewards, and everything automatically tracked with the tax implications handled for every state (and multiple countries too). When it comes to retaining great associates and exceptional teams, choice is the first reward.
Deploy machine learning to help you identify common attributes and create segments of employees and the personalized incentives most likely to trigger valuable activities.
SSO configuration enables full integration with any current online associate web portal or smartphone app for a truly seamless experience, no new registration required.
From open positions to products and services, the associate referrals workflow is always included, with multiple configurations and a near unlimited incentive choice.
Boost retention and improve sales by enabling associate to share recognition of their success with each other through the peer recognition workflow.
Put associate feedback to work by encouraging testimonials and the social sharing of great experiences using gamified incentives to boost participation.
With our programmable data model and open APIs, if your business process requires a custom feature, we can have in the platform in days if not hours a fully custom feature delivered.